Ashley Cullan
Cabot,AR
Summary
Experience promoting and upselling products. Committed to increasing sales and exceeding goals by delivering excellent customer service.
Overview
10
10
years of professional experience
Work History
Management Team/Hairstylist
Great Clips
10.2018 - Current
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Developed new hair styling techniques to increase satisfaction and return customers.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Trained stylists and assistant on layered cuts, clipper cuts and basic color application.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Key Holder/Pet Care Associate
Petsmart
03.2015 - 06.2016
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Worked successfully with diverse group of coworkers to accomplish goals.
- Provide new time pet owners with proper information and products on how to care for their new pets.
- Provided proper care for all animals (feeding, changing water, administering meds if needed, cleaning habitats/cages).
- Helped customers select products that best fit their pets needs.
- Built customer confidence by actively listening to their concerns and giving appropriate feedback.
- Balance needs of multiple customers in a fast-pace retail environment.
Sales Associate
Catos
09.2014 - 01.2015
- Processed all sales transactions accurately and in a timely fashion.
- Handling account balances.
- Answering all questions to the best of my ability via phone and in person while maintaining customer satisfaction.
- Consulted with customers on the latest styles and trends.
Education
Some College (No Degree) - Nursing LPN
Baptist Health Schools Little Rock
Little Rock, ARCosmetology License - Cosmetology
Arthurs Beauty College
06.2017
Skills
- Staff training and motivation
- Team member motivation
- Critical thinking
- Eager to learn
- Time management
Timeline
Management Team/Hairstylist
Great Clips
10.2018 - Current
Key Holder/Pet Care Associate
Petsmart
03.2015 - 06.2016
Sales Associate
Catos
09.2014 - 01.2015
Some College (No Degree) - Nursing LPN
Baptist Health Schools Little Rock
Cosmetology License - Cosmetology
Arthurs Beauty College