Ashley Daniels
Hudson Falls,NY
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care, communication, and attention to detail. Diligent about maximizing satisfaction, safety, and wellness while serving patients of all backgrounds.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Route Sales Manager
Keystone Novelties
2019.06 - Current
- Maintained policy, procedure and regulatory compliance business-wide.
- Trained new employees on proper protocols and customer service standards.
- Maintained clean, safe work areas in accordance with regulatory and organizational guidelines.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Participated in inventory control and loss-prevention programs to reduce shortage.
Server
The Lagoon
2019.05 - Current
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Nurse Aide
Glens Falls Hospital
2012.01 - 2018.01
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Associate of Applied Science - Nursing
Adirondack Community College
Queensbury, NY05.2023
Skills
- Interdisciplinary Care
- Interdisciplinary Communication
- Intercultural Competence
Certification
- Registered Professional Nurse
Timeline
Route Sales Manager
Keystone Novelties
2019.06 - Current
Server
The Lagoon
2019.05 - Current
Nurse Aide
Glens Falls Hospital
2012.01 - 2018.01
Associate of Applied Science - Nursing
Adirondack Community College
- Registered Professional Nurse
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