Spencer Johnson
Monument
Summary
Route Sales Manager with extensive leadership experience at Brooks Pest Solutions, specializing in customer service and team training. Proven ability to resolve inquiries and improve service quality through effective communication and multitasking. Focused on driving sales success and promoting a collaborative work environment. Dedicated to achieving objectives and delivering outstanding results.
Overview
3
3
years of professional experience
Work History
Route Sales Manager
Brooks Pest Solutions
04.2025 - 06.2025
- Trained new team members on service procedures and customer interaction techniques.
- Resolved customer inquiries and concerns promptly to maintain service quality.
- Managed daily route operations for pest control services.
- Kept detailed records of employee sales.
- Hired, trained and supported sales staff, providing general feedback on performance and guidance on achieving objectives.
- Processed sales transactions efficiently using point-of-sale systems
Sales Associate
Best Buy
Colorado Springs
10.2024 - 01.2025
- Maintained store appearance by organizing merchandise and cleaning displays.
- Processed customer transactions accurately and efficiently at the register.
- Collaborated with team members to ensure excellent customer service delivery.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
Service Desk
The Home Depot
Colorado
02.2022 - 08.2022
- Managed the daily operations of the front desk, ensuring efficient service delivery and compliance with organizational standards
- Implemented a customer feedback system that proactively resolves customer issues before they become complaints
- Resolved customer complaints with empathy and understanding
Education
High School Diploma -
Lewis Palmer High School
Monument05.2023
Skills
- Ability to Work in a Team
- Computer Skills
- Leadership Skills
- Fast Learner
- Customer Service
- Multitasking Skills
- Excellent Customer Service Skills
- Communication Skills
Timeline
Route Sales Manager
Brooks Pest Solutions
04.2025 - 06.2025
Sales Associate
Best Buy
10.2024 - 01.2025
Service Desk
The Home Depot
02.2022 - 08.2022
High School Diploma -
Lewis Palmer High School
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