Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Darden

Southold,NY

Summary

Proven expert in Mobile Device Management and fostering teamwork, I significantly enhanced store performance at OSL Retail Services by swiftly resolving customer issues and leveraging cross-platform proficiency. My adeptness in real-time communication and ability to maintain positive client relationships have consistently driven results, underscoring my commitment to excellence and collaborative success.

Overview

9
9
years of professional experience

Work History

Receptionist

G & S Printing
10.2024 - 06.2025
  • Resolved customer problems and complaints.
  • Tracked important information in spreadsheets and ran reports or generated graphs using data.
  • Confirmed appointments, communicated with clients, and updated client records.

Mobile Expert

OSL Retail Services
03.2019 - 06.2023
  • Resolved customer concerns promptly and professionally, achieving high satisfaction and building long-term loyalty.
  • Collaborated with team members to share expertise and streamline processes, contributing to improved store performance.
  • Assisted customers with device setup, data transfer, and technical troubleshooting, ensuring a seamless onboarding experience.
  • Supported a positive team culture by contributing ideas, participating in meetings, and fostering collaboration.

Debt Collector

Stocks & Partners
04.2017 - 11.2018
  • Collected on delinquent accounts, successfully reducing overdue balances and improving cash flow.
  • Resolved customer disputes with calm, professional communication, achieving fair and mutually beneficial outcomes.
  • Guided debtors through repayment options, empowering informed decisions while maintaining positive relationships.
  • Built trust and rapport with customers, fostering timely payments and long-term account resolution.

Stocker

Walmart
01.2016 - 01.2017
  • Maintained effective team member communication.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Education

High School Diploma -

Ramona High School
Ramona, CA
08.2018

Skills

  • Customer Service & Conflict Resolution
  • Technical Troubleshooting
  • Communication & Active Listening
  • Inventory & Stock Management
  • Administrative Organization
  • Team Collaboration

Timeline

Receptionist

G & S Printing
10.2024 - 06.2025

Mobile Expert

OSL Retail Services
03.2019 - 06.2023

Debt Collector

Stocks & Partners
04.2017 - 11.2018

Stocker

Walmart
01.2016 - 01.2017

High School Diploma -

Ramona High School

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