Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Dataram

Schenectady,NY

Summary

Dedicated and detail-oriented retail professional with over 5 years of experience in customer service, merchandising, and team leadership. Proven ability to manage and direct teams in high-paced environments, ensuring efficient operations and adherence to company standards. Currently pursuing a Business Degree to enhance managerial and operational skills. Recognized for exceptional organizational abilities, customer-focused approach, and strong work ethic.

Overview

6
6
years of professional experience

Work History

Service Merchandiser

Lowes Home Improvment
04.2020 - Current
  • Successfully met or exceeded quarterly performance goals through diligent work ethic and attention to detail.
  • Enhanced product visibility through strategic placement and attractive displays, boosting sales.
  • Monitored competitor activities to identify trends, adjusting merchandising approaches accordingly for continued success.
  • Worked collaboratively with cross-functional teams to execute promotional campaigns that generated buzz around new products offerings.
  • Streamlined processes by implementing effective organization systems for backroom storage areas.
  • Collaborated with store managers to optimize merchandise layouts, resulting in improved shopper experiences.
  • Improved overall store aesthetics through consistent adherence to visual merchandising guidelines, driving higher foot traffic and sales.
  • Maintained clean and organized store environments, creating welcoming spaces for shoppers.
  • Regularly updated planograms to keep product displays fresh, appealing, and in line with seasonal trends.
  • Conducted regular inventory audits for accurate stock management and efficient replenishment.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Verified products appeared at correct locations in proper quantities.
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.

Outside Merchandiser Team Lead

Lowes Home Improvment
03.2023 - 04.2024

Managed and directed team to unload carts, put plants on correct tables, and follow planograms.

- Ensured timely watering and culling of plants.

Cashier

Market 32
08.2018 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

Associate - Business

Southern New Hampshire University
New Hampshire, OH

High School Diploma -

Schenectady High School
Schenectady, NY
06.2020

Skills

  • Merchandise presentation
  • Shelf Maintenance
  • Stock Rotation
  • Brand Awareness
  • Product ordering
  • Friendly and outgoing
  • Reliable and punctual
  • Active listener
  • Retail knowledge
  • Pricing and shelf labeling
  • Maintaining stock levels
  • Product inventory counts
  • Pricing and Signage Updates
  • Stock replenishment
  • Space Planning
  • Visual Merchandising
  • Store maintenance
  • Merchandise planning
  • Pricing strategy
  • Markdown procedures
  • Customer Service
  • Problem-Solving
  • Time Management
  • Ordering and Purchasing
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent Communication
  • Critical Thinking
  • Organizational Skills
  • Team Collaboration
  • Effective Communication
  • Decision-Making
  • Self Motivation
  • Interpersonal Skills
  • Professionalism
  • Goal Setting
  • Interpersonal Communication
  • Staff Training
  • Staff Supervision
  • Time management abilities
  • Written Communication
  • Customer Needs Identification

Retail Management, Cash Handling, Retail Sales, Management

- Assistant Manager Experience, Live Chat, Mentoring, Cleaning Experience

- Cashiering, Pricing, Guest Services, Pallet Jack Handling

- Supervising, Merchandising, Time Management, Order Picking

- Planograms, Organizational Skills, Customer Service, Packaging

- Freight Handling, Typing, Customer Support, Load & Unload

Timeline

Outside Merchandiser Team Lead

Lowes Home Improvment
03.2023 - 04.2024

Service Merchandiser

Lowes Home Improvment
04.2020 - Current

Cashier

Market 32
08.2018 - 12.2023

Associate - Business

Southern New Hampshire University

High School Diploma -

Schenectady High School
Ashley Dataram