Ashley Davis
Mount Vernon,WA
Summary
Assistant Manager at Round Table Pizza, Inc., recognized for enhancing team performance and exceeding service goals. Proficient in conflict resolution and task delegation, I successfully trained staff and implemented quality control measures, ensuring compliance with safety regulations while delivering exceptional customer service.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Round Table Pizza, Inc
Mount Vernon , WA
07.2018 - Current
- Implemented quality control measures to uphold company standards.
- Managed customer inquiries and resolved complaints promptly.
- Provided frontline customer support via calls for product transactions.
- Guided junior staff on daily tasks, enhancing team performance.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Mentored new employees to improve knowledge of company programs.
- Ensured compliance with safety regulations and internal policies.
- Delegated tasks to staff, clarifying priorities and objectives.
- Conducted regular performance reviews to identify improvement areas.
Food Service and Hospitality Internship
Swinomish Casino and Lodge
Anacortes, WA
07.2017 - 08.2017
- Maintained cleanliness standards across service areas, including dining room, kitchen, and storage.
- Adhered to safety procedures when handling sharp objects and hazardous materials.
- Stocked supplies, including food, dishes, utensils, and cleaning materials.
- Prepared meals in accordance with company standards and requirements.
- Executed front desk operations to ensure efficient check-in and check-out processes.
- Conducted regular upkeep and preventive maintenance to keep facilities in optimal condition.
- Input and confirmed reservations for guests.
Education
High School Diploma -
La Conner High School
La Conner06-2021
Financial Economics - Real Estate
Western Washington University
Bellingham, WASkills
- Customer service and relations
- Conflict resolution
- Team performance and leadership
- Problem solving
- Effective communication
- Task delegation
- Staff training
- Time management
- Multitasking skills
- Empathy and patience
- Reliability
Accomplishments
- 3x Consecutive Class President
- ASB Treasurer
- 2021 La Conner John Philip Sousa Award
- La Conner Varsity Basketball, Soccer, and Golf
- 2024/2025 WWU Wind Symphony Performer
- 2022 WWU Pep Band Performer
Affiliations
I am an active musician and athlete in my personal life, and I'm looking for a more physical and challenging job while finishing college.
References
References available upon request.
Timeline
Assistant Manager
Round Table Pizza, Inc
07.2018 - Current
Food Service and Hospitality Internship
Swinomish Casino and Lodge
07.2017 - 08.2017
High School Diploma -
La Conner High School
Financial Economics - Real Estate
Western Washington University
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