Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGE
Certification
Timeline
BusinessAnalyst
ASHLEY DECLERCK

ASHLEY DECLERCK

General Manager
Fairview,OK

Summary

Gifted General Manager with excellent team building and leadership abilities. Delivers high-quality service and consistent business results with resourceful management of routine and complex challenges. Achieves short- and long-term objectives with successful strategic planning and performance optimization.

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager

Sonic Drive In
04.2023 - Current
  • Organized staff schedules to close gaps and maximize financial results.
  • Oversaw routine ordering and inventory practices to optimize customer experiences.
  • Resolved employee, customer and vendor disputes using strong mediation and problem-solving techniques.
  • Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions.
  • Upheld brand quality standards across all service levels.

Store Manager

Domino C-Store
09.2024 - 06.2025
  • Led daily store operations, ensuring optimal inventory management and customer service standards.
  • Developed and implemented strategic sales initiatives, resulting in increased store profitability.
  • Trained and mentored staff, fostering a collaborative team environment focused on performance improvement.
  • Analyzed sales data to identify trends, informing merchandising strategies and promotional activities.

Store General Manager

Jiffy Trip
10.2021 - 04.2023
  • Managed inventory audits, financial reconciliations and sales reporting.
  • Addressed and resolved escalated customer complaints and worked to restore satisfaction.
  • Identified new opportunities to increase sales and achieve store targets.
  • Balanced tills at end of shifts and made daily bank deposits.
  • Received and acted on customer feedback to boost return custom rate.
  • Oversaw employee recruiting, onboarding and training on store procedures.
  • Led team by example to maintain focus on performance and achieving targets.
  • Managed daily store operations to ensure efficiency and productivity.
  • Maintained clean, safe, and organized store environment for customers and employees.
  • Ensured compliance with company policies, procedures, and safety guidelines.

Head Assistant Manager

Sonic Drive In
06.2020 - 10.2021
  • Uphold brand image by maintaining branch cleanliness, approachability and service.
  • Adjusted to multiple demands and shifting priorities in fast-paced work environment.
  • Provided performance and motivational feedback to employees.
  • Collaborated with upper management to develop and implement business improvements.
  • Delegated tasks to appropriate staff members for optimum productivity.
  • Maintained operational performance with skillful execution of opening and closing procedures.
  • Supported recruiting, training, and professional development efforts.
  • Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
  • Coordinated schedules for staff to ensure adequate coverage during business hours.
  • Managed daily operations of store to ensure efficiency and productivity.
  • Supervised team of employees, providing guidance and support for their professional development.

Head Cook

Fairview Public Schools
08.2015 - 08.2020
  • Rotated perishable items to lower risk of spoilage and reduce waste.
  • Instructed cooks in preparing, cooking and presenting food.
  • Utilized diverse cooking techniques, following established recipes to prepare various meal types.
  • Prepared and cooked meals according to recipes and customer preferences.
  • Implemented cost-saving measures to reduce waste while maintaining high-quality dishes.
  • Cleaned and sanitized workstations according to exact health code requirements.
  • Maintained detailed records to accurately plan menu and staff requirements.
  • Assisted with meal preparation as needed to ensure timely service during busy periods.
  • Maintained inventory of food supplies and placed orders.
  • Scheduled and assigned daily work activities for kitchen staff.

CNA/Bath Aide

Fairview Fellowship Home
07.2013 - 08.2015
  • Maintained confidentiality and discretion working with sensitive material.
  • Checked each resident routinely to deliver on personal care needs.
  • Assisted staff with resources and paperwork to complete assignments.
  • Assisted with admissions, discharges and transfers to maintain consistent care delivery.
  • Provided routine care for bedfast patients, turning patients intermittently to avoid complications.
  • Supported patient hygiene, dressing and hair care.
  • Changed bedding and linens regularly to maintain patient comfort and sanitation.
  • Emptied catheter bags and provided external and indwelling catheter care.
  • Monitored patient temperature, blood pressure and respiration.
  • Served and assisted with meals and recorded food and fluid intake per policy and procedures.

Education

CNA -

Autry Technology Center
Fairview, OK
07.2013

General - undefined

Northern Oklahoma College
Enid, OK

General - undefined

Enid High School
Enid, OK
05.2002

Skills

  • Account Management
  • Expense Control
  • Quality Management
  • Business Administration
  • Business Development

Accomplishments

I was sent to a GMLC (General Manager Leadership Class) by my District Manager. At GMLC I was awarded the FISH award.


This award is voted on by your peers in your class, in my case I had a class of 20+ and the speakers.


A person earns this award by demonstrating the 4 principles of the FISH Philosophy through all 5 days of the class. Those Principles are:

1. Play-Be the life of the party and make the day fun.

2. Make their day-Make everyone you interact with feel seen and heard

3. Be there-Be present with the people you interact with.

4. Choose your attitude-Choose a great attitude no matter the situation.

LANGUAGE

English
Native

Certification

I have a ServSafe certification that was effective 1/14/2021 and will be ready to renew 1/14/2026.

Timeline

Store Manager

Domino C-Store
09.2024 - 06.2025

General Manager

Sonic Drive In
04.2023 - Current

Store General Manager

Jiffy Trip
10.2021 - 04.2023

Head Assistant Manager

Sonic Drive In
06.2020 - 10.2021

Head Cook

Fairview Public Schools
08.2015 - 08.2020

CNA/Bath Aide

Fairview Fellowship Home
07.2013 - 08.2015

General - undefined

Northern Oklahoma College

General - undefined

Enid High School

CNA -

Autry Technology Center

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