Overview
Work History
Timeline
Generic

Ashley Dees

Ormond Beach,FL

Overview

8
8
years of professional experience

Work History

Customer Service Manager

Browns Billiards
03.2019 - 11.2023
  • Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
  • Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
  • Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
  • Served food and beverages promptly with focused attention to customer needs.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Home Care Provider

Tony Goodwin
01.2016 - 01.2019

Timeline

Customer Service Manager

Browns Billiards
03.2019 - 11.2023

Home Care Provider

Tony Goodwin
01.2016 - 01.2019
Ashley Dees