ASHLEY DEL ANGEL
BROWNSVILLE,TX
Summary
Empathetic candidate capable of balancing multiple priorities with an optimistic perspective. Seeking a position that utilizes adaptable interpersonal and problem-solving skills. Willingness to take on added responsibilities in order to meet team goals.
Overview
4
4
years of professional experience
Work History
Kitchen Staff
Chipotle Mexican Grill
04.2025 - Current
- Prepared ingredients in large quantities adjusted daily to accommodate expected sales, and maintained kitchen cleanliness while adhering to strict guidelines for food safety throughout.
- Adapted quickly to frequent menu changes, demonstrating flexibility and keen ability to learn new limited time recipes.
- Increased overall kitchen productivity by assisting in multiple stations as needed, collaborating alongside team members to optimize workflow during peak service hours.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures when receiving a shipment.
- Reduced ingredient shortages, carefully managing inventory and signaling low stock items ahead of time.
- Trained new hires on kitchen procedures, equipment usage, and safety protocols, fostering a supportive learning environment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand.
Chat Specialist
Gubagoo Inc
02.2024 - 09.2024
- Consistently exceeded performance metrics by maintaining a high level of productivity and positively rated customer interactions.
- Investigated and resolved customer inquiries through a series of assessment questions outlined within protocol directives.
- Prioritized response efficiency by handling 3 chat sessions simultaneously within set response time parameters.
- Fostered seamless communication between customers and dealerships, facilitating smooth information flow and improving overall service quality.
- Ensured compliance with data privacy regulations during the collection of guest information.
- Managed escalated cases effectively, collaborating with relevant departments for prompt resolutions.
- Remote - Based In Houston, Texas
Medical Assistant
Foot And Ankle Specialists RGV
11.2021 - 10.2023
- Streamlined patient care by efficiently managing appointments, maintaining medical records, and thorough documentation within a high-volume setting.
- Effective communication with predominantly elderly individuals, as well as those with special needs or auditory impairment.
- Sanitized, restocked, and organized medical equipment while ensuring consistent compliance with health and safety standards in all examination areas.
- Assisted with lifting of large medical supply shipments and conducted inventory audits to ensure consistent availability for clinical operations.
- Proficient management of incoming calls, while properly addressing inquiries or redirecting to appropriate personnel.
- Coordinated patient referrals to alternative specialists and healthcare providers as needed for comprehensive care management plans.
- Provided compassionate support to patients during intake procedures and performed directed wound care after diagnostic assessment.
Education
Medical Assistant Program -
Southern Careers Institute
Brownsville, TX10-2021
High School Diploma - undefined
General Education Services of Texas
Brownsville, TX05-2020
Skills
- Time Management
- Customer Service
- ServSafe Food Handler
- Cash Handling
- Inventory Management
- Food preparation
- Equipment Cleaning
- Adaptability
- Critical Thinking
- Data Entry
LANGUAGES
Spanish (Native)
English (Native)
Timeline
Kitchen Staff
Chipotle Mexican Grill
04.2025 - Current
Chat Specialist
Gubagoo Inc
02.2024 - 09.2024
Medical Assistant
Foot And Ankle Specialists RGV
11.2021 - 10.2023
High School Diploma - undefined
General Education Services of Texas
Medical Assistant Program -
Southern Careers Institute