Ashley Delgado
El Paso,TX
Overview
5
5
years of professional experience
Work History
Server
Cafe Italia
El Paso, TX
09.2022 - Current
- Motivated and detail-oriented professional with extensive customer service experience.
- Strong communication skills, adept at engaging with diverse individuals.
- Proven ability to assess customer needs and deliver tailored solutions.
- Demonstrated teamwork and problem-solving skills in fast-paced environments.
- Effective multitasker, managing various responsibilities to ensure operational efficiency.
- Committed to delivering exceptional customer satisfaction.
Sales Associate
Victoria’s Secret
El Paso, TX
05.2021 - 01.2022
- Provided exceptional customer service by addressing inquiries and resolving issues related to products and store operations.
- Maintained an organized shopping environment by recovering misplaced merchandise and managing fitting room policies.
- Conducted training for new hires, enhancing team performance and adherence to company standards.
- Processed and monitored high-value sales orders, ensuring timely fulfillment and shipping.
- Collaborated with the Distribution Center to prioritize shipments and track product availability.
- Managed inventory reports and processed Return Authorizations (RAs) for damaged items.
Sales Associate
Burlington
Hayward, CA
09.2019 - 03.2021
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly and courteously.
- Provided accurate quotations and information to customers and prospects.
- Ensured proper documentation management by accurately completing and filing records.
- Supported sales agents by managing retail office operations during outside marketing efforts.
- Guided complaint resolution to achieve satisfactory outcomes for customers.
- Conducted follow-up calls to remind customers of payments and address concerns.
- Reported on conditions affecting customer satisfaction to enhance service quality.
- Assisted in maintaining a clean and organized office environment.
Education
El Paso Community College
El Paso, TXBachelor of Science - Biomedical Sciences
The University of Texas At El Paso
El Paso, TX05.2025
Skills
- English
- Spanish
- Customer Service Excellence
- Problem Resolution
- Inventory Management
- Training and Development
- Data Analysis
- Effective Communication
- Team Collaboration
- Multitasking
- Time Management
Timeline
Server
Cafe Italia
09.2022 - Current
Sales Associate
Victoria’s Secret
05.2021 - 01.2022
Sales Associate
Burlington
09.2019 - 03.2021
El Paso Community College
Bachelor of Science - Biomedical Sciences
The University of Texas At El Paso