Ashley DeLong
Flint
Summary
Versatile professional with experience ranging from managing projects at FedEx to enhancing customer satisfaction and optimizing inventory control. Excelled in staff supervision and team motivation, achieving significant cost savings and maintaining punctuality in deliveries. Demonstrates exceptional problem-solving and customer service skills, ensuring high-quality outcomes across diverse roles.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
6
6
years of professional experience
Work History
Junior Manager
06.2024 - Current
- Reported project results to senior project manager.
- Optimized inventory control processes, minimizing stock discrepancies and maximizing cost savings.
- Established efficient workflows within the team by utilizing task delegation techniques based on individual strengths and skills.
- Resolved customer complaints swiftly and professionally, maintaining a high level of customer satisfaction.
fed ex driver
06.2019 - 06.2020
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Caregiver
11.2018 - 06.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted patients with self-administered medications.
Education
No Degree - Last Grade Was 11th
Cheraw High School
06-2007
Skills
- Keen attention to detail
- Negotiations
- Team coordination
- Staff supervision
- Employee engagement
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Team leadership
- Team motivation
Timeline
Junior Manager
06.2024 - Current
fed ex driver
06.2019 - 06.2020
Caregiver
11.2018 - 06.2019
No Degree - Last Grade Was 11th
Cheraw High School