Ashley Dominguez
Kyle,TX
Summary
Results-driven Area Manager with proven success in leading high-performing teams, driving operational excellence, and delivering measurable business impact. Experienced in process optimization, workforce planning, and performance management to scale operations, improve efficiency, and maintain safety and compliance. Known for taking ownership of complex initiatives, developing talent, and fostering engagement while achieving results in fast-paced, high-volume environments. Committed to continuous improvement, data-driven decision making, and delivering customer-focused outcomes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Area Manager II
Amazon
Kyle , TX
10.2025 - Current
- Led Peak DAY sort operations, managing ~35% of daily site volume while meeting performance, labor, and on-time execution targets.
- Improved engagement metrics YoY, increasing SLI from 75% to 91% and achieving 100% favorable SBI; maintained strong LOI scores (82–98%).
- Oversaw Direct Collect Problem Solve process, enhancing team collaboration and streamlining issue resolution.
- Functioned as point of contact for FPD launch, enhancing operations with 5S and process improvements.
- Coached 3 T3 leaders, led safety initiatives to achieve 100% favorable scores, and launched Latinos at AUS5 affinity group to foster engagement and inclusion.
Area Manager I
Amazon
Kyle , TX
01.2023 - 10.2025
- Assumed responsibility in absence of Operations Manager, executed daily operations end-to-end, ensured on-time task completion, resolved issues in real time, and escalated performance gaps.
- Led small sort operations during Prime while supporting a sitewide layout redesign; reallocated volume across zones, implemented 5S standards, and trained associates on new processes to ensure a seamless transition and improved efficiency.
- Partnered in operational scaling for Peak by optimizing workflows and organizing smalls, enabling increased volume capacity and smoother execution.
- Exceeded OXD merge benchmarks in Q1, eliminating 7–8 trucks per night, reducing congestion, improving throughput, and driving measurable cost and efficiency gains.
Education
BBA - Management
Texas Tech University
Lubbock, TX08-2022
Skills
- Performance management
- Operational efficiency
- Process improvement
- Workflow optimization
- Data analysis
- Strategic planning
- Team leadership
- Leadership development
- Coaching and mentoring
- Cross-functional collaboration
- Problem solving
- Safety and quality management
- Bilingual communication
Languages
Spanish
Full Professional
Certification
Microsoft Excel Certification
Timeline
Area Manager II
Amazon
10.2025 - Current
Area Manager I
Amazon
01.2023 - 10.2025
BBA - Management
Texas Tech University