Ashley Drechsel
Tampa,FL
Summary
Detail-oriented professional with strong background in food service and preparation. Excel at delivering excellent customer service in fast-paced environments. Recognized for exceptional skills.
Customer-oriented Deli Clerk with several years of hands-on experience preparing food for customers. Versed in safely operating deli equipment and pricing and packaging food items. Genuine and welcoming individual motivated to maintain customer satisfaction and contribute to business success.
Overview
2
2
years of professional experience
Work History
Deli Associate
Publix
New Port Richey, Florida
12.2023 - Current
- Greeted customers, provided excellent customer service, and answered questions regarding deli products.
- Tailored orders to address customer allergies and gluten concerns.
- Scrubbed and polished counters to remove debris and food.
- Provided accurate information about product ingredients upon request.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Followed recipes and customer requests to prepare meals.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Maintained cleanliness of deli area, including tables and counters.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
Cashier
Burger King
Port Richey, Florida
07.2023 - 03.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified customer age requirement for alcohol or tobacco purchases.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Answered customer questions and provided store information.
- Greeted customers promptly and responded to questions.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Restaurant Hostess
Olive Garden
Port Richey, Florida
02.2023 - 07.2023
- Managed guest expectations by relaying information regarding hours, wait times and specials.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Adhered to all safety regulations set forth by the restaurant management team.
- Provided menus and answered questions about menu items and specials.
- Communicated with servers about new tables, changes in food availability and customer comments.
Education
Bachelor of Science - Aviation
Everglades University
Tampa, FL01-2028
Skills
- Customer service
- Equipment safety
- Cleanliness and sanitation
- Shrink control
- Stock rotation
- Cash handling
- Time management
- Proper food handling
Timeline
Deli Associate
Publix
12.2023 - Current
Cashier
Burger King
07.2023 - 03.2024
Restaurant Hostess
Olive Garden
02.2023 - 07.2023
Bachelor of Science - Aviation
Everglades University