Ashley Drewal
White Plains,NY
Summary
Knowledgeable Legal Intern with solid understanding of litigation documentation, client relationship building and court procedures. Currently pursuing Juris Doctorate Degree. Eager to support legal team with research, documentation and investigative skills.
Overview
4
4
years of professional experience
Work History
Receptionist
Lowman Law Firm
05.2022 - 06.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Customer Service Staff Member
Publix Super Markets Inc
08.2020 - 05.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.
Intern
Lowman Law Firm
05.2019 - 01.2020
- Assisted attorneys in streamlining case management through efficient document organization and filing systems.
- Supported attorney-client relationships with professional demeanor during client meetings and phone calls.
- Attended depositions and court proceedings and prepared summaries on cases.
Education
J.D. -
Elisabeth Haub School of Law At Pace University
White Plains, NY05.2026
Bachelor of Arts - Political Science
The University of Tampa
Tampa, FL05.2022
Timeline
Receptionist
Lowman Law Firm
05.2022 - 06.2023
Customer Service Staff Member
Publix Super Markets Inc
08.2020 - 05.2022
Intern
Lowman Law Firm
05.2019 - 01.2020
J.D. -
Elisabeth Haub School of Law At Pace University
Bachelor of Arts - Political Science
The University of Tampa