Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Listening to music
Additional Information
Timeline
Hi, I’m

Estrella Solange Vasquez

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

1
year of professional experience
1
Certification

Work History

United Construction Inc
Reseda, California

Receptionist
01.2022 - 08.2022

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Corresponded with clients through email, telephone or postal mail.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Answered and quickly redirected large volume of calls on central system.
  • Kept records in CRM to maintain customer data.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.

Education

Cleveland High School
Reseda

High School Diploma
06.2023

Skills

  • Data Entry and Database Software
  • Call Answering and Routing
  • Data Research and Analysis
  • Positive Attitude and Energetic
  • Telephone Answering
  • Office Supplies and Inventory

Accomplishments

  • Positioned as key team member to transfer [Number] [Data type] from hard copy into new digital database.

Certification

  • [Area of certification] Training - [Timeframe]

Listening to music

I like all type of music.

Additional Information

I would like to work in a company where I can use my skills and abilities and deliver my duties to the fullest satisfaction. In addition, making the guess feel welcome and provide outstanding customer service.

Timeline

Receptionist

United Construction Inc
01.2022 - 08.2022

Cleveland High School

High School Diploma
Estrella Solange Vasquez