Ashley Dukes
Innovative Renal Care
Louisville,GA
28
years of professional experience
Dynamic nursing leader with over 13 years of experience in skilled nursing and over 16 years in healthcare. A fierce leader directing nursing operations and fostering collaboration among healthcare teams. Expertise in quality patient care, critical thinking, and compliance with regulatory standards. Committed to driving improvements in patient safety, care delivery, and patient advocacy. I am currently in school to further my degree and become an RN.
Work History
Director of Nursing
11 Years 11 Months- Direct nursing operations, ensuring compliance with regulatory standards and best practices.
- Implement quality improvement initiatives, enhancing patient care protocols and outcomes.
- Lead interdisciplinary teams, fostering collaboration to optimize patient-centered care delivery.
- Access Management with AVG/AVF and CVC care for all patients.
- Track patient hospitalizations and enter new goals and medication changes for the patients.
- Make and implement a plan of care for the patient's missed treatments.
- Track Anemia Management for patients' care and ensure orders are changed, and medications are given per MD orders and protocols.
- Monthly Education Manager for patients' care.
- Schedule and track all patient immunizations using EMR and the Georgia Registry of Immunization Transactions (GRITS).
- Obtain, track, and administer all employee labs and immunizations as needed.
- Track monthly logs for patients (such as adequacy, missed treatments, dry weights, anemia goals, access management) and implement with the MD and care team effective and quality care for the patients.
- Participate in entering monthly progress notes for each patient and any new orders are discussed with the patient and/or their caregiver.
- Oversee staff recruitment, training, and performance evaluations to build a high-performing nursing team.
- Conduct regular audits of clinical practices to ensure adherence to safety protocols and improve efficiency.
- Participate in management team meetings to discuss patient status, census changes, and patient complaints or concerns.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Managed inventory of medical supplies, ensuring availability while minimizing waste through strategic ordering practices.
- Conducted comprehensive patient assessments, identifying changes in condition and implementing appropriate interventions promptly.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Documented patient care plans and progress to enable tracking history and maintain updated records.
- Assisted in coordinating transfers, discharges and admissions to establish smooth transition of patients.
- Administered medications and treatments as prescribed by physicians.
- Educated patients to provide information on health promotion and disease prevention.
- Developed and implemented individualized patient care plans.
LPN
2 Years 3 Months- Administered medications and treatments as prescribed by healthcare providers.
- Assisted in the development and implementation of patient care plans.
- Educated patients and families on health management and recovery processes.
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Comforted and counseled patients and families throughout care process.
- Provided compassionate palliative care for terminally ill patients while supporting their emotional needs during end-of-life stages.
- Advocated for patients' needs and preferences with healthcare providers, fostering patient-centered care.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
Medical Assistant
2 Years 10 Months- Assisted in patient examinations and procedures, ensuring comfort and safety.
- Scheduled appointments and coordinated follow-up care for patients effectively.
- Educated patients on treatment plans, medications, and preventive care measures to improve outcomes.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in the office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Demonstrated compassion to parents with a sick child.
- Verified insurance status and prepped charts for visits.
- Assisted in well-child visits, and used the Georgia Registry of Immunization Transaction Services for the administration of vaccines.
Store Associate
10 Years 4 Months- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Operated cash register, processed transactions accurately, and handled cash management duties.
- Maintained store presentation standards through effective merchandising and inventory organization.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Conducted payroll for all hired employees.
- Used a check cashing system software program and cashed payroll checks.
Education
No Degree - RN Bridge Program
Licensed Practical Nurse - Practical Nursing
Medical Assistant - Medical Assistant
High School Diploma
Skills
Nurse education and training
Quality patient care
Leadership and guidance
Quality improvement
Strong work ethic
Critical thinking
Documentation and reporting
Nursing staff supervision
Patient safety protocols
Direct patient care
Patient education
EMR software
Nursing ethics
Goal planning
Timeline
Director of Nursing
Innovative Renal Care
09.2014 - CurrentRead More
LPN
Glendale Nursing Home
06.2012 - 09.2014Read More
Medical Assistant
Physician's Health Group
01.2009 - 11.2011Read More
Store Associate
Blocker's Speedy
08.1998 - 12.2008Read More
Oconee Fall Line Technical College
No Degree from RN Bridge Program
Read More
Oconee Fall Line Technical College
Licensed Practical Nurse from Practical Nursing
Read More
Oconee Fall Line Technical College
Medical Assistant from Medical Assistant
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Jefferson County High School
High School Diploma
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