Ashley Egan
Central Point
Summary
Detail-oriented billing specialist with proven accuracy in processing claims and resolving discrepancies. Strong skills in patient communication and account management, committed to enhancing operational efficiencies.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Billing Specialist
Active Sports And Family Chiropractic
Grants Pass
01.2025 - Current
- Processed patient billing and insurance claims efficiently and accurately.
- Reviewed patient accounts for discrepancies, resolving billing issues to ensure accurate patient statements.
- Coordinated with healthcare providers to verify patient insurance coverage, facilitating timely claims processing.
- Reviewed medical records to ensure accuracy of billing information and patient data.
- Investigated incorrect billings and issued refunds, maintaining compliance with billing regulations.
- Maintained up-to-date records of payments and outstanding balances.
- Worked with team members to identify and develop process improvements.
Collections/Assistant Front Office Manager
Eyecare Associates
Medford
03.2016 - 10.2022
- Managed patient accounts and processed payments efficiently.
- Coordinated with insurance providers to verify coverage details.
- Communicated with patients regarding outstanding balances and payment options.
- Reviewed past due accounts and determined appropriate action plan for each account based on company policies and procedures.
- Maintained accurate records of all collection efforts, including letters sent, phone calls made, and payment arrangements accepted.
- Educated patients on financial policies and available assistance programs.
- Maintained organized records of collections activities and communications.
Education
High School Diploma -
Eagle Point High School
Eagle Point, OR06-2009
Skills
- Medical billing and collections
- Claims processing
- Insurance verification
- Patient account management
- Billing software
- Data accuracy
- Process improvement
- HIPAA compliance
- Attention to detail
- Effective communication
Certification
- CPC Certified, AAPC
Timeline
Billing Specialist
Active Sports And Family Chiropractic
01.2025 - Current
Collections/Assistant Front Office Manager
Eyecare Associates
03.2016 - 10.2022
High School Diploma -
Eagle Point High School