Joseph Sussman

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Consistently lifted materials weighing as much as 100 pounds.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.

• Identified Con Edison gas and electric main lines and services using maps and layouts provided by various contractors
• Responded to emergency calls when mark out was needed in specific areas of pipes to fix leaks or breaks
• Worked with contractors on building projects
• Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes
• Developed team communications and information for meetings

• Answered customer questions regarding store merchandise, department information, and pricing
• Organized and tracked departmental receipt flow for new and reordered merchandise
• Completed stock orders and managed inventory levels
• Arranged consistent shelves, bins and racks at 3 locations by following established planograms
• Transported merchandise to sales floor and restocked shelves, racks and bins

. Answered customer questions regarding store merchandise, department information, and pricing

. Replenished shelves with certain sets and materials from stock room

• Prepared merchandise for sales floor by pricing or tagging
• Helped customers locate products and checked store system for merchandise at other sites
• Engaged with customers to effectively build rapport and lasting relationships
• Tracked stock using company inventory management software

• Recommended merchandise to customers based on their needs and preferences
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
• Ordered and distributed supplies while adhering to fixed budget
• Developed and delivered engaging sales presentations to convey product benefits
• Met with existing customers and prospects to discuss business needs and recommend optimal solutions
• Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness

• Recommended merchandise to customers based on their needs and preferences
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
• Ordered and distributed supplies while adhering to fixed budget
• Increased customer satisfaction by resolving technical and service issues
• Actively listened to customers' requests, confirming full understanding before addressing concerns
• Identified issues, analyzed information and provided solutions to problems