Ashley Espinoza
Woodstock,GA
Summary
Professional with experience in esthetics and front desk management, skilled in appointment scheduling and customer service. Demonstrated ability to manage scheduling conflicts while maintaining high levels of client satisfaction. Proficient in performing skin care services including facials and waxing, ensuring cleanliness of treatment areas and equipment. Effective communicator, adept at addressing client concerns and following up post-treatment to confirm satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist /Licensed Esthetician
Maj spa aesthetics
Marietta, GA
06.2024 - Current
- Performed data entry into computer systems to maintain accurate records of customer information.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Greeted customers warmly and made them feel welcome.
- Managed scheduling conflicts efficiently while maintaining excellent customer service levels.
- Maintained cleanliness of treatment room and equipment between appointments.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Communicated effectively with other members of the spa team regarding client concerns.
Esthetician/Assistant Front Desk Manager
LaVida Massage
Cartersville, Georgia
02.2022 - 04.2023
- Assisted esthetician with waxing procedures including upper lip, chin, brows, legs and other areas of the body as needed.
- Communicated effectively with clients throughout their visit to ensure satisfaction.
- Performed various skin care services such as cleansing, exfoliating, and moisturizing.
- Managed appointment bookings accurately while ensuring smooth operations of daily activities.
- Followed up with customers post-treatment to ensure satisfaction with results achieved.
- Answered phone calls from potential clients interested in booking appointments.
Caregiver
Oaks at towne lake
Woodstock, GA
10.2021 - 05.2022
- Coordinated transportation services for clients when necessary.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Education
Esthetician License -
Health And Style Institute
Kennesaw, GA06-2022
High School Diploma -
Woodstock High School
Woodstock, GA05-2021
Skills
- Appointment scheduling
- Customer service
- Skin care services
- Client communication
- Bilingual communication
Languages
English
Professional
Spanish
Professional
Certification
Esthetician licensed
Accomplishments
Lash tech certification
Timeline
Front Desk Receptionist /Licensed Esthetician
Maj spa aesthetics
06.2024 - Current
Esthetician/Assistant Front Desk Manager
LaVida Massage
02.2022 - 04.2023
Caregiver
Oaks at towne lake
10.2021 - 05.2022
Esthetician License -
Health And Style Institute
High School Diploma -
Woodstock High School