Natallie Quesada
Halo Wink Lash Salon
Miami,FL
Summary
Friendly,organized and customer focused professional with experience in office administration and client services. Skilled in appointment scheduling,customer communication and creating welcoming environments. Strong multitasking abilities,attention to detail and a positive attitude. Committed to providing excellent customer service while supporting daily operations in a professional setting
3
years of professional experience
Work History
Front Desk Receptionist/Licensed Esthetician
2 Years 7 Months- Greeted and assisted clients and ensuring a welcoming atmosphere for all visitors.
- Answered incoming phone calls and assisted customers with questions and maintained organized records and documentations.
- Managed appointment scheduling.
- Greeted guests at front desk and engaged in pleasant conversations while managing check in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Processed payments accurately, maintaining organized records of transactions and client information.
- .Assisted with daily office operations while balancing multiple responsibilities.
Education
Bachelor of Science
Associate of Arts
Licensed Esthetician
High School Diploma
Skills
. Front desk operations
. Customer service and client relations
. Appointment Scheduling
. Phone and Email Communication
. Administrative Support
. Organizing and Multitasking
. Professional Communication
. Team collaboration
. Problem solving
.social media content
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist/Licensed Esthetician
Halo Wink Lash Salon
08.2022 - 03.2025
FNU
Bachelor of Science
Miami Dade College
Associate of Arts
Celebrity Beauty School
Licensed Esthetician
Southwest Miami Senior High
High School Diploma
Activities and Involvement
University of Miami (BBBS)
.Participated in a youth mentorship program focused on personal development,goal setting and academic success.
.Built strong communication and relationship building skills through mentorship activities and community events.