Ashley Esterline
Newnan,GA
Summary
Aircraft Maintenance Surface Coat Technician seeking to further career as an Aircraft Maintenance Technician. Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of safety and accuracy.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aircraft Maintenance Surface Coat Technician
Delta Air Lines
09.2023 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed repairs by use of power tools, hand tools and heavy machinery.
- Performed maintenance on aircraft engine blades and vanes of various stages which includes damage to the leading edge, trailing edge and airfoil surfaces.
- Performed daily use of relative engine maintenance manuals.
Aircraft Support Mechanic
Delta Air Lines
07.2021 - 09.2023
- Performed weight and balance on various types of aircraft engine blade sets.
- Daily use of engine applications (GEM, MTAC and RGM).
- Performed repairs via use of grinding tools to blend corrosion and nicks out of engine blades and vanes.
- Increased mechanic team efficiency with effective communication and coordination during high-pressure situations.
Cargo Agent
Delta Air Lines
04.2021 - 07.2021
- Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
Customer Service Agent
Delta Air Lines
06.2019 - 04.2021
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Education
Bachelor of Arts - International Studies - Latin American & Caribbean
College of Charleston
Charleston, SC05-2018
Skills
- Able to work safely in fast-paced environment
- Experience with various specialty tools such as spray-gun, grinders and hand files
- Excellent problem solving skills
- Excellent oral and written communication
- Attentive to quality and detail
Certification
- Airframe and Powerplant Licenses, Sept 2024
Timeline
Aircraft Maintenance Surface Coat Technician
Delta Air Lines
09.2023 - Current
Aircraft Support Mechanic
Delta Air Lines
07.2021 - 09.2023
Cargo Agent
Delta Air Lines
04.2021 - 07.2021
Customer Service Agent
Delta Air Lines
06.2019 - 04.2021
- Airframe and Powerplant Licenses, Sept 2024
Bachelor of Arts - International Studies - Latin American & Caribbean
College of Charleston
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