Ashley Etherton
Chicago,IL
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Accomplished Flight Attendant offering over 14 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
17
17
years of professional experience
Work History
Flight Attendant
Southwest Airlines
Chicago, IL
04.2009 - 01.2024
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Office Manager
HomeVestors
Smyrna, GA
10.2006 - 09.2009
- Worked with Investor, buyer, short-sale coordinator to oversee and coordinate flow of daily operations.
- Worked directly with Investor on ad-hoc projects for procuring leads on buying and selling properties.
- Managed daily appointments with sellers and mapped out "buy" appointments for in-house buyer.
Education
Associate of Arts - Behavioral Sciences
City Colleges of Chicago-Harry S Truman College
Chicago, IL2025
Skills
- Fluent in Spanish
- Public Interaction
- Adult AED and CPR
- Passenger Care
- Crew Resource Management
- Medical Emergency Response
- Critical Thinking
Timeline
Flight Attendant
Southwest Airlines
04.2009 - 01.2024
Office Manager
HomeVestors
10.2006 - 09.2009
Associate of Arts - Behavioral Sciences
City Colleges of Chicago-Harry S Truman College