Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Market Delivery Associate
Lowe's
05.2023 - Current
Communicated customer complaints, requests and feedback to company management for swift resolution.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Verified daily deliveries against shipping instructions before delivering to customers.
Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
DJJ Control Room Monitor Guard
Allied Universal Security Services
02.2023 - 07.2023
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Kept communication equipment functional and ready for any need.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Operated x-ray machines, hand wands and advanced imaging technology to conduct screening of employees and baggage.
Conducted routine and emergency head counts.
Tracked inmates through head counts, visitor logs and scheduled activities.
Picker Packer
Amazon
02.2019 - 09.2022
Pulled orders quickly to maintain demanding productivity goals.
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Removed items from shelves or storage bins and scanned tags.
Scanned packages and boxes and moved to loading dock for shipment.
Trained 40 new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Achieved production targets by maintaining high productivity levels and communicating with team members regarding orders and fulfillment.
Education
Associate of Science - Paralegal Studies
Technical Career Institutes
New York, NY
06.2014
Skills
Customer Service
Employee and Visitor Screening
Attentive and Observant
Professional Demeanor
Verbal and Written Communication
Detail-Oriented
Data Entry
Security Regulation Enforcement
Order Fulfillment
Strong Attention to Detail
Staff Training
Proficient in Microsoft Office
Timeline
Market Delivery Associate
Lowe's
05.2023 - Current
DJJ Control Room Monitor Guard
Allied Universal Security Services
02.2023 - 07.2023
Picker Packer
Amazon
02.2019 - 09.2022
Associate of Science - Paralegal Studies
Technical Career Institutes
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