Ashley Evard
Tallahassee
Summary
Motivated individual with a proven track record in customer service and sales. Demonstrated ability to cultivate strong customer relationships, identify and address customer needs. Exceptional communication and interpersonal skills for delivering superior customer service.
Overview
15
15
years of professional experience
Work History
Senior Living Advisor
Allegro
08.2024 - Current
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Kept detailed records of daily activities through online customer database.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Contributed to event marketing, sales and brand promotion.
Team Captain
Gradimages
12.2009 - Current
- Photograph seniors during high school and college commencement
- Work with the company's based program to upload images to their server
- Spoke with school contacts and managed a team of photographers to make sure the event ran smoothly
Manager
Your CBD Store
03.2023 - 08.2023
- Developed and implemented appropriate plans to resolve unfavorable trends and enhance sales
- Determined marketing strategies by reviewing operating and financial statements and departmental sales records
- Developed social media marketing strategies to help brand company and increase sales
- Developed and supervised marketing campaigns and events to maximize income and achieve audience targets
Relationship Specialist
Synovus
12.2021 - 02.2023
- Engages and consults with consumer and small business customers to identify, understand, and prioritize financial needs
- Proactively and pleasantly greets customers to establish a connection and develop rapport, providing outstanding, personalized customer service
- Listens carefully to customers to understand their financial priorities employing a consultative sales approach to proactively identify both consumer and small business customer needs
Sales & Marketing Manager
Harvest Print & Marketing Solutions
05.2021 - 11.2021
- Carry out new customer sales and current customer retention
- Work with customers to make sure they are receiving the best service and support
- Price, invoice, write up jobs, and help where I am needed
Manager
Tallulah CBD & Juicebar
01.2021 - 05.2021
- Placed inventory orders, paid bills, filed paperwork, submitted payroll
- Talked to customers and wholesale representatives
- Taught and managed the sales team and stepped in where they needed my help
Vice President
National Alliance on Mental Illness (NAMI)
01.2018 - 03.2021
- Help run support groups, which includes keeping confidentiality
- Help to run fundraiser events, our largest being the Bluebird run and walk
- Speak to groups about mental health and give presentations
- Carry out marketing and outreach efforts
Education
University of North Florida - Communications
University of North Florida
01-2030
Skills
- Computer skills
- Typing skills
- Social Media
- Communication skills
- Microsoft Office
- Marketing skills
- Time management abilities
- Interpersonal skills
- Serve customers
- Active listening
- Adaptability
- Problem-solving abilities
- Excellent communication
- Attention to detail
- CRM software
- Networking skills
Timeline
Senior Living Advisor
Allegro
08.2024 - Current
Manager
Your CBD Store
03.2023 - 08.2023
Relationship Specialist
Synovus
12.2021 - 02.2023
Sales & Marketing Manager
Harvest Print & Marketing Solutions
05.2021 - 11.2021
Manager
Tallulah CBD & Juicebar
01.2021 - 05.2021
Vice President
National Alliance on Mental Illness (NAMI)
01.2018 - 03.2021
Team Captain
Gradimages
12.2009 - Current
University of North Florida - Communications
University of North Florida
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