Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Farias

Portland,OR

Summary

Experienced with customer engagement, ensuring positive and productive interactions. Utilizes persuasive communication to influence buying decisions and build rapport. Track record of identifying customer needs and providing tailored solutions.

Overview

5
5
years of professional experience

Work History

Sales Advisor

Best Buy
01.2024 - Current
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Guest Advocate

Target
06.2024 - 09.2024
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store..
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.

Brand Ambassador

Aerie By American Eagle
01.2021 - 01.2023
  • Provided exceptional customer service by greeting and assisting customers, addressing inquiries, and resolving issues to ensure a positive shopping experience
  • Engaged, educated, and befriended customers to deliver amazing shopping experience.
  • Filled, and arranged eye-catching product floorsets to increase sales.
  • Fostered positive relationships with colleagues and management, contributing to a cohesive and productive work environment

Education

Bachelor of Arts - Economics

Reed College
Portland, OR
05-2027

Skills

  • Sales experience
  • Customer service experience
  • Building rapport
  • Has experience working with POS system
  • Experience working with teams
  • Fast learner

Timeline

Guest Advocate

Target
06.2024 - 09.2024

Sales Advisor

Best Buy
01.2024 - Current

Brand Ambassador

Aerie By American Eagle
01.2021 - 01.2023

Bachelor of Arts - Economics

Reed College

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