Ashley Farias
Larsen Transfer Moving & Storage
Richland,WA
7
years of professional experience
Dedicated professional with strong multitasking and organization skills. Proven ability to enhance service satisfaction and streamline processes, contributing to improved operational efficiency.
Work History
Storage Coordinator
4 Years 2 Months- Managed inventory tracking systems to ensure accurate documentation of storage items.
- Coordinated logistical operations to optimize moving schedules and resource allocation.
- Streamlined processes for coordinating moving team assignments, improving workflow efficiency.
- Developed and maintained customer communication channels to enhance service satisfaction.
- Entered data, generated reports, and produced tracking documents.
Shift Leader
9 Months- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
- Monitored cash handling procedures to maintain accuracy in financial transactions and reporting.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Pharmacy Assistant
9 Months- Assisted pharmacists in preparing and dispensing medications accurately and efficiently.
- Ensured compliance with pharmacy regulations and safety protocols during daily operations.
- Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
- Kept pharmacy counter and related areas clean, neat and organized.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Customer Service Representative
8 Months- Resolved customer inquiries through effective communication and problem-solving techniques.
- Streamlined order processing workflows to enhance overall efficiency and accuracy.
- Collaborated with cross-functional teams to address and resolve complex customer issues.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
GED
Skills
Schedule coordination
Calendar management
Inventory management
Project Support
Information collection
Decision-making
Multitasking and organization
Timeline
Storage Coordinator
Larsen Transfer Moving & Storage
07.2022 - CurrentRead More
Shift Leader
Walgreens
10.2021 - 07.2022Read More
Pharmacy Assistant
Walgreens
10.2021 - 07.2022Read More
Customer Service Representative
Pardeehomes
09.2019 - 05.2020Read More
Columbia Basin College
GED
Read More