Ashley Favata
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to a new Costco Pharmacy. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Knowledgeable in Costco policy and procedure and all HIPPA practices. Organized and hard working, always ready to tackle any task or find new ways to solve problems. Well versed in pharmacy law and Costco pharmacy computer systems. Knows the most important part of our job is our customers and team members, treating everyone with respect and fairness.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Costco
01.2024 - Current
- Collected co-payments or full payments from customers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Inventory Management
- Sending and receiving orders
- Preparing and entering Invoices to ensure proper payment to vendors
- Processing Vaccines
- Cashiering/money handling
Pharmacy Technician
Costco
01.2022 - 01.2024
- Collected co-payments or full payments from customers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Inventory Management
- Out of date returns to CLS
- Cashiering/money handling
- Sending and receiving orders daily
- Preparing and submitting invoices to ensure proper payment to vendors
- Customer service
- Insurance Adjudication/Vaccine processing
Pharmacy Technician
Costco
03.2021 - 12.2021
- Collected co-payments or full payments from customers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Sending and receiving orders daily
- Inventory management
- Out of date returns
- Cashiering/money handling
- Preparing and submitting invoices to ensure proper payment to vendors
- Answering phones and addressing customer inquiries
- Insurance adjudication
- Data entry/Vaccine processing
Pharmacy Technician
Costco
07.2016 - 03.2021
- Collected co-payments or full payments from customers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Entered and processed patients' prescriptions into internal system
- Inventory management
- Sending and receiving orders daily
- Preparing and submitting invoices to ensure proper payment to vendors
- Out of date returns to CLS
- Cashiering/money handling
- Customer service in person and on phone
- Insurance adjudication/Vaccine processing
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Technician
Publix
01.2008 - 07.2016
- Collected co-payments or full payments from customers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Set up and modified patient profiles to include current medications and insurance details.
- Entered and processed patients' prescriptions into internal system.
- Counted and labeled prescriptions with correct item and quantity.
- Sending and receiving orders daily
- Cashiering/money handling
- Out of date returns
- Answering phones and handling customer service
- Inventory Management
Cashier
Publix
10.2005 - 01.2008
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Estero High School
Estero, FL05.2007
Skills
- Drug Inventory Management
- Confidentiality Practices
- Interpreting and Processing Medication Orders
- Workflow Optimization
- Drug Classification Knowledge
- Insurance Adjudication
- Daily ordering and invoices
- Out of date returns
- Great with customer service
- Gets along well with others
- Cash Register Operations
- Problem-solving skills
Certification
- Licensed Pharmacy Technician 2008-present
- NHA Nationally certified pharmacy technician
Timeline
Pharmacy Technician
Costco
01.2024 - Current
Pharmacy Technician
Costco
01.2022 - 01.2024
Pharmacy Technician
Costco
03.2021 - 12.2021
Pharmacy Technician
Costco
07.2016 - 03.2021
Pharmacy Technician
Publix
01.2008 - 07.2016
Cashier
Publix
10.2005 - 01.2008
Estero High School