Strategic HR leader with a history of developing and deploying simple, effective solutions to fuel organizational performance to positively impact the associate experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Director, Surveys and Performance
Ascension Healthcare
National Team
02.2024 - Current
Oversaw the survey team to deliver and deploy the associate experience survey with record high participation and an increase in eNPS scores.
Assisted leadership with the business case for a unified listening platform for associate listening.
Led the performance team to see record high participation in quarterly Check-ins in FY24.
Influenced national physician leadership to move to a modernized approach for performance evaluations.
National Lead, Associate and Physician Performance
Ascension Healthcare
National Team
02.2022 - Current
Developed performance management solutions to align with organizational strategic priorities.
Led the team to reimagine our quarterly Check-in products and Year-end Performance Evaluations.
Redesigned performance quarterly check-ins to provide great data insights for greater workforce planning.
Partnered with key stakeholders and partners to create solutions that paved the way for performance influence pay through performance differentiation upskilling.
HR Business Partner
Ascension Sacred Heart
Pensacola, Florida
05.2020 - 02.2022
Provided leadership and support in navigating a national pandemic and vaccine mandate for over 2,000 associates.
Instrumental in early adoption and implementation of the Performance Check-Ins, empowering leaders and associates to engage in meaningful dialogue.
Aligned cross-functional key stakeholders toward a shared vision to support market retention strategies.
HR Business Partner
Baptist Health Care
Pensacola, Florida
12.2018 - 05.2020
Partner with service line leaders to provide strategic input on business growth
Developed and deployed cultural transformation aligning team member behaviors to organizational values
Facilitated organization's highest level recognition program
Guided leaders in navigating complex employee relations cases including investigations, diversions and mutually beneficial resolution
Leveraged data and storytelling to drive process improvement supporting retention and engagement.
Director of Operations
Southern Orthopedic Specialists, P.A.
Panama City, Florida
04.2018 - 11.2018
Provided direct oversight of operations for a 21 provider physician owned orthopedic organization with over 90+ team members
Navigated the organization through a natural disaster and for months following.
Navigated a multicultural merger, developing a sustainable organizational structure that increased operational excellence and reimbursement.
Developed cross-functional team to lead process improvement for multi-service line operations.
Ensured compliance for risk and safety management, including OSHA, HIPAA, policy review, training, and development.
Guided all team member performance, including resolutions, development plans, and performance evaluations.
Managed Human Resources, including employee relations, recruitment, administration of benefits, FMLA, and unemployment. Also served as a liaison to the PEO provider and negotiated employee benefits and premiums.
Recruited and coordinated the onboarding of out-of-state providers, including medical license transfers, and obtaining multiple hospital and ambulatory center credentials.
Relocated due to Hurricane Michael
HR Business Partner
Baptist Health Care
Pensacola, Florida
05.2017 - 04.2018
Facilitated and managed team member development initiatives and strategic leadership programs
Redesigned a system wide new hire orientation strategy and program
Refreshed and deployed Team member engagement initiatives including rewards and recognition, communication forums and team member celebrations
Served as the project manager for leadership development programs
Culture champion for Baptist Health Care's Mission, Vision and Values.
Just Culture Certified Champion - Baptist Health Care
Professionaloverview
Passionate leader and partner skilled at aligning business strategy to organizational mission, values and goals. Skilled at navigating complex environments that require alignment of people and purpose.
Awards
Excellence in Athletic Training - University of Miami
Dean's Dozen - University of Miami
National "Who's Who" College/University 2001
You Made It Happen - Baptist Health Care
Timeline
Senior Director, Surveys and Performance
Ascension Healthcare
02.2024 - Current
National Lead, Associate and Physician Performance
Ascension Healthcare
02.2022 - Current
HR Business Partner
Ascension Sacred Heart
05.2020 - 02.2022
HR Business Partner
Baptist Health Care
12.2018 - 05.2020
Director of Operations
Southern Orthopedic Specialists, P.A.
04.2018 - 11.2018
HR Business Partner
Baptist Health Care
05.2017 - 04.2018
M.S. - Leadership and Management
Western Governors University
B.S. - Sports Medicine/ Sports Administration
University of Miami
Cornell University Human Resources Certificate
Strategic Leadership Human Resources Certificate
Just Culture Certified Champion - Baptist Health Care
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