Ashley Fletcher
Loveland
Summary
Hard working, sharp, motivated, people person, looking to start a long term career.
Efficient and skilled bartender with 4+ years of experience in fast-paced bar environments, specializing in mixology and customer service. Proven track record in training staff, managing inventory, and maintaining high standards of cleanliness and safety. Committed to enhancing the dining experience through personalized drink recommendations, drink and food pairing and a deep knowledge of spirits, wine and cocktails alike.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Pins Mechanical
Mason
07.2025 - Current
- Prepared and served a variety of cocktails and mixed drinks.
- Mixed and garnished cocktails according to standard recipes.
- Prepared the bar for daily operations.
- Cashier customers, open and close tabs.
- Serve drinks in a reasonable amount of time while maintaining hospitality standards of the company.
- Provided exceptional customer service to enhance experience.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
Bartender
Kozue Sushi and Ramen
Montgomery
06.2024 - Current
- Developed extensive knowledge of mixology techniques, flavor profiles, and drink recipes to provide personalized recommendations to customers
- Managed inventory levels by monitoring stock levels, placing orders for supplies, and conducting regular audits
- Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
- Made sure to keep cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Efficiently handled cash transactions and accurately processed payments using POS system
Bartender/Bar Manager
Soho Consessions
Cincinnati
06.2023 - Current
- Crafted and served a wide variety of cocktails, beers, and wines to patrons in a fast-paced bar environment
- Trained new bartenders on drink preparation techniques, customer service standards, and POS system operation
- Adhered to strict cleanliness and organization of the bar area, ensuring compliance with health and safety regulations
- Resolved customer complaints promptly and effectively to maintain high levels of satisfaction
Lead Bartender/Server
The Cheesecake Factory
Township of Liberty
07.2019 - 12.2024
- Started out serving, then bartending, and then bar manager.
- Moved into management as the Bar manager. Responsible for holding Steps of Service throughout 30+ FOH staff, ensuring high expectations are met for a well-established restaurant that continues to have great success. Meet weekly with all management staff to coordinate schedules, discuss menu, inventory and POS.
- Efficiently handled cash transactions and accurately processed payments using POS system
- Participated in monthly team meetings to discuss new promotions or menu changes
- Created unique craft cocktails using a wide range of spirits and fresh ingredients to enhance the guest experience
- Demonstrated exceptional multitasking skills during peak hours, accurately managing 6+ tables
- Collaborated with kitchen staff to ensure timely delivery of food orders while maintaining quality standards
SERVER/BARTENDER
BJ'S BREWHOUSE
Escondido
05.2017 - 11.2018
- Developed extensive knowledge of different types of alcohol, brands, and flavors to make recommendations based on customer preferences
- Adhered to all safety regulations regarding the handling of alcoholic beverages, including checking IDs for legal drinking age verification
- Achieved an average tip percentage of 25% through exceptional service delivery
- Provided exceptional customer service by promptly greeting guests, taking orders, and delivering beverages in a timely manner
Education
High school diploma - Core
Princeton High School
Sharonville, OHSkills
- Restaurant experience
- Dispatching
- Bartending
- Hospitality
- Inventory
- Serving/waitress
- POS
- Shift management
- Training
- Customer service
- Time Management
- Sales
- Supervising experience
Certification
food handler certificate
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Bartender
Pins Mechanical
07.2025 - Current
Bartender
Kozue Sushi and Ramen
06.2024 - Current
Bartender/Bar Manager
Soho Consessions
06.2023 - Current
Lead Bartender/Server
The Cheesecake Factory
07.2019 - 12.2024
SERVER/BARTENDER
BJ'S BREWHOUSE
05.2017 - 11.2018
High school diploma - Core
Princeton High School