Brigette Emery
Bartender/Sales
Ira,MI
Summary
My name is Brigette, first and foremost I am a bartender. I'm also a makeup artist, event coordinator and promoter, and I have even dabbled as a house cleaner. I have been bartending for the last 16 years. That experience has led me to cultivate relationships with talent, brands and companies, giving me a competitive edge and a true respect for every position and employee. I am currently looking for something challenging, fast paced, with a flexible schedule; somewhere I can get behind the bar and truly be an asset to my future coworkers/crew. I'm available nights and weekends. I'm well organized, efficient and a bit of a clean freak so I'm always finding ways to keep busy during slow hours; however, I absolutely shine during the "rush" hours. I thrive in stressful/chaotic situations when others may crumble under the pressure. I'm a natural leader and enjoy working with others. Authorized to work in the US for any employer
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Waterfront
Wyandotte, MI
05.2024 - Current
- This restaurant is on the Detroit River right next to Motor City Marina; although it is open year round, peak season is from May-September. Staff and operating hours are reduced for off season. I'm currently a part time seasonal/special event bartender.
Bar Specialist
Corktown Taphouse
Detroit, MI
08.2024 - 09.2024
- I was recruited August 7th, 2024 to develop the craft cocktail bar of the taphouse while it was still under construction. I interviewed potential employees, recruited and trained staff, cultivated the cocktail menu, worked with distributors and vendors to select what alcohol would be sold, set inventory and waste standards, streamlined the cashless pos system, and over saw bar operations. I successfully completed this job and Corktown Taphouse officially opened September 28th, 2024. I chose not to stay with the company as lead bartender due to managerial issues/differences.
Cleaning Crew
BizzyBeeCleaning
Garden City, MI
03.2024 - 06.2024
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
- Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
- Reduced allergens in homes by thoroughly vacuuming carpets and upholstery, improving indoor air quality.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Bartender
Alley Cat Cafe
Pontiac, MI
10.2023 - 03.2024
- Bartender, Event Coordinator, Promotion, Social Media.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social
- Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
- Handled establishment social media accounts, increasing customer traffic and bolstering business.
- The bar closed to the public in March 2024, which is when the entire staff was laid off.
Bartender
Thirst Parlor
Wyandotte, MI
10.2022 - 01.2023
- Moved out of the Downriver area and left this job
Bartender
Smuggler's Run
Wyandotte, MI
04.2022 - 09.2022
- Seasonal Job. Left at end of season to work at Thirst Parlor
- Streamlined drink preparation processes for faster service during peak hours.
- Balanced multiple tasks simultaneously without compromising quality or customer satisfaction in a fast-paced setting.
- Increased customer satisfaction by providing efficient and friendly service in a high-volume environment.
- Contributed to increased sales by upselling premium spirits and promoting nightly specials effectively.
Bartender
Country Club of Detroit
Grosse Pointe Farms, MI
05.2021 - 03.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.
- Streamlined bar operations through effective staff scheduling and task delegation, maximizing productivity during busy shifts.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Addressed equipment malfunctions quickly by working closely with maintenance teams; ensured minimal downtime in bar operations.
- Assisted in event planning and execution, delivering memorable experiences for private parties and corporate functions.
Bartender/Server
FISH BONES RESTAURANT
Southfield, MI
05.2019 - 04.2021
- At Fishbones I was a lead server and I also bartended.
Server
Too Ra Loo
Rochester Hills, MI
06.2016 - 09.2016
- FOH for new restaurant.
- Pairing wines and craft beers (80 on tap) with signature dishes.
- Top sales, upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
- Checked identification to enforce age requirement for alcoholic beverages.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Manager/Event Coordinator/Bartender/Server
The Social House/Crown Bar
West Bloomfield Township, MI
09.2015 - 05.2016
- Management Responsibilities
- Manage bar operations and administration including scheduling, reports, inventory and customer service.
- Supervised staff of 15 employees
- Responsible for team development, communications, sales, profit and cost control management
- Ordered supplies from outside vendors and maintained an inventory of supplies.
- Coordinate and oversee functions for over 300 guests and train dining and bar staff.
- Bartending
- Mixed ingredients to prepare cocktails and other drinks.
- Displayed excellent customer service and cash handling skills.
- Served food to customers seated at the bar.
- Always checked customers' IDs to make sure they met age requirements for alcohol and tobacco purchase and consumption.
- Event Coordinator
- Set up and organized public and private events: birthday parties, engagement parties, wedding and funeral receptions, themed events
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines
- Prepared dining room for special upcoming functions, selected and ordered refreshments, decor and event materials, including decorating and generating and printing out special menus and flyers
Bakery Cafe Associate
Ridley's Bakery Café
Troy, MI
10.2015 - 04.2016
- Operated as full-service food provider by taking orders, preparing meals and collecting payments.
- Kept the multiple display cases stocked with fresh selections and arranged to entice orders.
- Cooked batches of food according to standard recipes. Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency: cleaned walls, fans and drains in bakery coolers, display cases and work area.
- Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
Bartender/Certified Trainer
Red Lobster
Waterford, MI
09.2013 - 08.2015
- Delivered in-depth training to servers/bartenders, set and enforced performance and service standards to keep a consistent, high-quality environment devoted to customer satisfaction and promote strong team performance.
- Performed opening, closing and shift change duties accurately to keep restaurant working smoothly and ready to meet all customer needs.
- Handled high volumes of customers with accuracy and efficiency, providing attentive service and proactively assessing guests' needs to ensure a great guest experience
- Mixed both standard and specialized drink orders using variety of ingredients, including liquor, bitters, sugars and fruits.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
- Special Accomplishments
- While I was the head bartender/certified trainer, our store had the lowest alcohol waste in the state. The bar also had perfect scores on every inspection report from the health department and corporate offices because of the standard I set and maintained.
Education
Degree in Progress - Health Science and Wellness, Chemistry, Psychology
Oakland University
Rochester Hills, MI04.2014
High School - undefined
Marine City High School
01.2007
Skills
POS/DDS (10 years)
Matrix/Breadcrumb/SpotOn (8 years)
Training Staff (10 years)
Bartending (10 years)
Restaurant Server (10 years)
Mixologist (10 years)
Keno (10 years)
Host/Hostess (6 years)
Microsoft Office (10 years)
Banquet Experience (6 years)
Leadership (10 years)
Cash Handling (10 years)
Restaurant Management (3 years)
Catering (10 years)
POS
Guest relations
Upselling
Cash handling
Restaurant experience
Serving
Sales
Customer service
Project management
Training & development
Supervising experience
Cash register
Cooking
Banquet experience
Food handling
Baking
Wine sales
Purchasing
Typing
QuickBooks
Certification
- TIPS February 2024 to February 2027
- Food Handler Certification
Assessments
- Food service: Customer situations — Proficient March 2023 Identifying and addressing customer needs in a food service setting Full results: Proficient
- Sales skills — Proficient February 2024 Influencing and negotiating with customers Full results: Proficient
- Administrative assistant/receptionist — Proficient January 2024 Using basic scheduling and organizational skills in an office setting Full results: Proficient
- Customer service fit — Proficient April 2023 Measures the traits that are important for success for customer service roles Full results: Proficient
- Cleaner fit — Proficient October 2023 Measures the traits that are important for successful cleaners Full results: Proficient
- Work style: Reliability — Proficient March 2022 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
- Customer service — Proficient July 2024 Identifying and resolving common customer issues Full results: Proficient
- Management & leadership skills: Impact & influence — Proficient July 2024 Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient
- Teamwork: Interpersonal skills — Proficient July 2024 Responding to challenging team situations at work Full results: Proficient
- Customer focus & orientation — Proficient July 2024 Responding to customer situations with sensitivity Full results: Proficient
- Work style: Reliability — Proficient July 2024 Tendency to be reliable, dependable, and accountable at work Full results: Proficient
- Food safety — Proficient April 2023 Knowledge of proper food and equipment handling safety measures Full results: Proficient
- Bartending — Proficient February 2022 Understanding, pouring, and mixing drink orders Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Bar Specialist
Corktown Taphouse
08.2024 - 09.2024
Bartender
Waterfront
05.2024 - Current
Cleaning Crew
BizzyBeeCleaning
03.2024 - 06.2024
Bartender
Alley Cat Cafe
10.2023 - 03.2024
Bartender
Thirst Parlor
10.2022 - 01.2023
Bartender
Smuggler's Run
04.2022 - 09.2022
Bartender
Country Club of Detroit
05.2021 - 03.2022
Bartender/Server
FISH BONES RESTAURANT
05.2019 - 04.2021
Server
Too Ra Loo
06.2016 - 09.2016
Bakery Cafe Associate
Ridley's Bakery Café
10.2015 - 04.2016
Manager/Event Coordinator/Bartender/Server
The Social House/Crown Bar
09.2015 - 05.2016
Bartender/Certified Trainer
Red Lobster
09.2013 - 08.2015
Degree in Progress - Health Science and Wellness, Chemistry, Psychology
Oakland University
High School - undefined
Marine City High School