Proven leader with extensive experience in recruitment and team-building, honed at AMN Healthcare and Darden Restaurants. Excelled in enhancing clinician networks and operational performance, achieving significant employee development and retention. Skilled in cross-functional team management and sales expertise, driving growth and compliance with a confident approach.
Overview
22
22
years of professional experience
Work History
Recruiter
AMN Healthcare
Boca Raton , FL
06.2020 - Current
Meet daily and weekly metrics to consistently grow the clinician network and retain the clinicians that are currently working on a travel assignment
Plan a prospecting and marketing strategy using the AMN's proprietary applicant tracking system, to contact as many potential nurses as possible via phone and email.
Consult with clinicians on their current situation and ideal situation, probing for unspoken needs to build trust and keep candidates engaged throughout the recruitment process.
Discuss and negotiate compensation to build a competitive compensation package.
Present candidate information to Account Managers to interview and fill current client openings.
General Manager
Darden Restaurants, Olive Garden
Boca Raton, FL
07.2010 - 11.2020
Managed and improved overall operations, training and development, and new program rollouts, resulting in excellent guest satisfaction and employee retention.
Enhanced operational performance by developing effective business strategies, systems, and procedures.
Managed inventory levels for corrective action planning to save costs.
Monitored supplies ordering and receiving to verify quality, delivery schedule, and products to meet specifications.
Led regional meetings for various culinary rollouts, new protocols, and developmental team building trainings.
Hired, coached, and mentored a team of over 100 employees. Developed 8 team members into managers, and 3 managers into General Managers.
Sales Manager/Culinary Manager
Darden Restaurants, Olive Garden
Greenacres, FL
06.2005 - 06.2010
Managed daily operations of sales department, including supervision of staff members.
Reduced process gaps by hiring, supervising, and coaching 50+ employees on sales strategies and protocols, optimizing performance, growth, and profitability.
Boosted team morale and overall sales volume by creating employee incentive contests.
Ensured compliance with health department regulations regarding storage, preparation, and service of food items.
Monitored food production to ensure quality control standards were met.
Determined schedules and staff requirements necessary to prepare and plate food.
Regional Training Manager for all certified trainers.
Certified Trainer/Server
Darden Restaurants, Olive Garden
Wellington, FL
03.2003 - 05.2005
Promoted specials and seasonal items.
Partnered with other servers to manage service for large parties, such as receptions.
Multitasked effectively to deliver menu items to guests in a timely manner.
Trained all new service staff and culinary staff.
assisted in new menu item rollouts
Education
High School Diploma -
Wellington High School
Wellington, FL
05-2002
Some College (No Degree) - Business Management
Southeastern University
Lakeland, FL
Skills
Recruitment
Policy/Program development
Sales expertise
Supervision and training
Cross-functional Team Management
Leadership and team-building
Performance monitoring
Health and safety compliance
Incidents management
Affiliations
Attended the Culinary Institute of Tuscany in Italy
Rollins college professional advancement course
Led volunteer teams with Habitat for Humanity and St. Marys Hospital
Regional award winner in guest satisfaction and team member excellence