Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Patient Service Specialist/ Referral Corrdinator
Florida Cancer Specialists
08.2022 - Current
Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
Provided exceptional customer service, resolving patient complaints promptly and professionally.
Aftercare Guide
The Villages Buffalo Aftercare
05.2021 - 06.2022
Reviewed and implemented available curriculums, assisted team members in execution
Designs and implements positive behavioral management system for aftercare students
Oversaw student activities using guidelines; maintaining the safety/security of all students
Developed plans for tutoring/conducted one-on-one instruction with students on all levels
Managed security/emergency planning allowing optimal utilization of available resources.
Teacher Assistant
The Villages Early Learning Center
08.2018 - 04.2021
Responsible for assisting classroom teaching duties including daily activities/assessments
Providing exceptional care of all students ensuring safety and security maintained daily
Assisted in validating student growth and maintaining required reporting data and reports.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Responded to student needs and questions promptly.
Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
Medical Receptionist & Technician
Eyes at the Villages
06.2013 - 11.2014
Maintained/documented accurate records of patient care, condition, progress, and concerns
Thorough and thoughtful; appropriate response to physical/emotional needs of patients
Accountable; scanned documentation/added required information in office filing database
Organized receptionist and other required forms, filed records, and prepared charts
Verifying patient insurance coverage and obtaining prior authorizations for services
Professionally checking out patients, collecting money, and scheduling appointments.
Medical Assistant
Rivers Family Medicine
05.2009 - 06.2011
Created and prepared patient chart containing health related history/allergies information
Conducted routine medical proficiency by performing chemistry analysis and hematology
Compliant with federal regulations; insured accurate disposed of daily biohazard waste
Explained treatment procedures, medications risks, special diets, recovery measures, and medications
Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient's.
Education
Honors-High School Diploma -
Wildwood High School
Skills
Dementia & Alzheimer's knowledge
Conduct NCS
Efficient & Reliable team player
Perform Ear Lavage
Maintained Sterile Equipment
Perform EKG's
Perform Pulmonary Function Test
Apply Holter Monitors
Referrals
Administer Injections
Scheduling Appointments
Verifying Insurance
References
Upon Request
Timeline
Patient Service Specialist/ Referral Corrdinator
Florida Cancer Specialists
08.2022 - Current
Aftercare Guide
The Villages Buffalo Aftercare
05.2021 - 06.2022
Teacher Assistant
The Villages Early Learning Center
08.2018 - 04.2021
Medical Receptionist & Technician
Eyes at the Villages
06.2013 - 11.2014
Medical Assistant
Rivers Family Medicine
05.2009 - 06.2011
Honors-High School Diploma -
Wildwood High School
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