Ashley Forman
New Smyrna Beach,FL
Summary
Reputable Bartender with flair for creating exciting and on-trend cocktails. Talented at developing world-class cocktail list and bar program. Recognized for creating innovative and attractive drink menus. Industrious Bartender with broad experience in variety of bars.
Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations. Reliable and hardworking Bartender who works autonomously or in teams to serve over 200 customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Accomplished Bartender with 20 YEARS of experience in beverage service paired with wide knowledge of drink recipes. Talented professional trained in mixology and recognized for innovative drink creations. Excels in fast-paced foodservice environments.
Overview
18
18
years of professional experience
Work History
Head Bartender
Sorry Charlie's
New Smyrna Beach, FL
02.2022 - 12.2023
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Organized bar staff scheduling, including vacation time requests and sick days.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Trained new bartenders on drink preparation and upselling techniques.
- Effectively multitasked within fast-paced environment.
Bartender
Off The Hook Bar & Grill
Ponce Inlet , FL
04.2021 - 02.2023
- Effectively multitasked within fast-paced environment.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Planned and coordinated special events to boost customer numbers and profits.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Bartender
Jerrys Italian Resturant Bar and Grill
Ponce Inlet , FL
04.2016 - 03.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked with cross-functional teams to achieve goals.
- Trained new bartenders on drink preparation and upselling techniques.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Boosted online ratings through targeted social media marketing campaigns.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Effectively multitasked within fast-paced environment.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Head Bartender
Lighthouse Landing Resturant Rum Bar and Grill
Ponce Inlet , FL
08.2005 - 12.2014
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed regular bar inventories and daily requisition sheets.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Effectively multitasked within fast-paced environment.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Education
Associate of Science - Phelbotomy
Daytona State College
Daytona Beach, FL12-2020
Associate of Science - LPN
Daytona State College
Daytona Beach, FL05-2014
Skills
- Dependable and Responsible
- Organization and Time Management
- Calm Under Pressure
- Excellent Communication
- Customer Service
- work well with others
- Proficient in Mixology
- Outgoing Personality
- Handling Difficult Customers
- New Hire Training
- Engaging Personality
Timeline
Head Bartender
Sorry Charlie's
02.2022 - 12.2023
Bartender
Off The Hook Bar & Grill
04.2021 - 02.2023
Bartender
Jerrys Italian Resturant Bar and Grill
04.2016 - 03.2022
Head Bartender
Lighthouse Landing Resturant Rum Bar and Grill
08.2005 - 12.2014
Associate of Science - Phelbotomy
Daytona State College
Associate of Science - LPN
Daytona State College