Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominique Watts

Macon,GA

Summary

A seasoned Head Bartender at Back Porch Lounge LLC, I leveraged expert mixology and outstanding customer service skills to significantly enhance patron loyalty and operational efficiency. My proactive training of staff in both drink craftsmanship and safety protocols led to a noticeable increase in repeat business. Demonstrating strong leadership and a keen ability to manage inventory, my efforts contributed to a streamlined, engaging bar environment. Willing to do anything for the greater of the team. Hard worker, fast learner!

Overview

10
10
years of professional experience

Work History

Head Bartender

Back Porch Lounge LLC
04.2024 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Closed out cash register and prepared cashier report at close of business.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for the health and safety of customers.
  • Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Networked within the local community to build relationships with other businesses and attract new clientele to the establishment.

Bartender

Applebee's Grill + Bar
06.2023 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

    • Laborer

    A1 Polymer Recycling LLC
    07.2022 - 06.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

    • Bartender

    Carrabba's Restaurant
    07.2021 - 01.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

    • Laborer

    Rich's Products
    06.2017 - 02.2018
  • Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
  • Promoted a positive work environment by demonstrating strong teamwork and communication skills.
  • Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.

    • Assistant Manager

    Stevie B's Pizza
    06.2014 - 05.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

    • Education

    Diploma -

    Northside High School
    Warner Robins, GA
    05.2014

    Skills

    • Staff Training and Supervision
    • Alcohol Safety Knowledge
    • Attentive service
    • Cash handling expertise
    • Taking inventory
    • Managing cash register
    • Wine and liquor knowledge
    • Strong Communication Skills
    • Bar Equipment Maintenance
    • Cash Handling
    • Customer Service
    • Social Media Marketing
    • Expert Mixology
    • Sanitation
    • Preparing garnishes
    • Cash Register Operation
    • Hospitality service expertise
    • Highly reliable
    • Outgoing Personality
    • Handling Difficult Customers
    • Responsible Alcohol Service
    • Menu Memorization
    • New Hire Training
    • Basic accounting
    • Liquor, beer, and wine knowledge
    • Inventory
    • Payment Processing
    • Salesmanship
    • Sales expertise
    • Creative Mixology
    • Fast Learner
    • Teamwork and Professionalism
    • Calm and Composed
    • Honest and Dependable
    • Relationship Building
    • Good Conversationalist
    • Age Identification checks

    Timeline

    Head Bartender

    Back Porch Lounge LLC
    04.2024 - Current

    Bartender

    Applebee's Grill + Bar
    06.2023 - 04.2024

    Laborer

    A1 Polymer Recycling LLC
    07.2022 - 06.2023

    Bartender

    Carrabba's Restaurant
    07.2021 - 01.2022

    Laborer

    Rich's Products
    06.2017 - 02.2018

    Assistant Manager

    Stevie B's Pizza
    06.2014 - 05.2016

    Diploma -

    Northside High School

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    Dominique Watts