Ashley Forrester
Cape Girardeau,MO
Summary
Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Overview
16
16
years of professional experience
Work History
Kitchen Manager
Chartwells Compass Group
Cape Girardeau, MO
08.2020 - 09.2023
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Upheld strict adherence to allergen safety procedures, ensuring cross-contamination prevention measures were followed diligently during preparation processes.
- Participated in weekly management meetings to discuss ongoing challenges, successes, and strategies for continued improvement.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Served consistent portions following recipes and control standards.
- Reduced food waste through effective inventory management and menu planning.
Kitchen Manager
Chartwells Compass Group
08.2019 - 08.2020
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Coordinated with catering staff to deliver food services for special events and functions.
Retail Supervisor
Chartwells Compass Group
Cape Girardeau, MO
02.2016 - 08.2019
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Managed inventory levels for optimal stock availability and minimized overstock situations.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Collaborated with management to develop sales goals and strategies that aligned with company objectives.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
- Adapted staffing schedules according to peak hours and seasonal demands for optimal customer service coverage.
- Implemented visual merchandising guidelines consistently for an appealing store layout that attracted customers'' attention.
- Supported inventory management tasks including ordering stock items and conducting physical inventory counts ensuring proper stock levels.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Engaged associates in daily operations through open communication and upbeat team meetings.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Cook
Chartwells Compass Group
Cape Girardeau, MO
08.2007 - 02.2016
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Mentored junior cooks in refining their culinary skills through hands-on guidance during meal preparation processes.
- Ensured adherence to dietary restrictions like gluten-free or vegan options without compromising taste or presentation.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
Associate of Arts -
Scottsdale Culinary Institute
Scottsdale, AZ10.2005
High School Diploma -
Oran High School
Oran, MO05.2003
Skills
- Purchasing
- Supply Ordering
- Scheduling
- Kitchen Management
- Staff Supervision
- Food Preparation
- Multitasking Abilities
Timeline
Kitchen Manager
Chartwells Compass Group
08.2020 - 09.2023
Kitchen Manager
Chartwells Compass Group
08.2019 - 08.2020
Retail Supervisor
Chartwells Compass Group
02.2016 - 08.2019
Cook
Chartwells Compass Group
08.2007 - 02.2016
Associate of Arts -
Scottsdale Culinary Institute
High School Diploma -
Oran High School