Ashley Franco
Mobile,USA
Summary
A position as a Medical Assistant/Licensed Practical Nurse in a health care facility where I can unitize my skills and training, as well as interpersonal skills to provide the highest level of care.
Overview
13
13
years of professional experience
Work History
Clinical Assistant
Urology Associates of Mobile
Mobile, Alabama
10.2023 - Current
- Room patients, take vitals, collect urine samples, spin down the urine, put some on a slide, collect urine cultures, PCR, FISH, draw blood, and give injections.
- Set up sterile fields for vasectomy, testopels, prostate biopsy, stent removals, cystoscopies, and placement of seed markers; place catheters; insert straight catheters to collect sterile urine.
- Chart prep, place lab orders, imaging orders, surgery orders, and injection orders/referrals. Send in prescriptions to pharmacies, submit prior authorizations, complete FMLA forms, complete disability forms, complete incoming faxes, and work referrals/orders tracking.
- Schedule appointments, answer phones, and return patient phone calls.
- Run the APC (Advance Prostate Cancer) clinic with Dr. Reardon.
Accountant
Security Data Supply of Mobile LLC
Mobile, USA
06.2022 - Current
- I handle all the invoices, billing, pay the bills, follow up on past due balances, answer the phone, bill customers, and receive payments.
Office Manager/lead Medical Assistant
Dr. Samuel Marcus GI Medical associates
01.2017 - 12.2020
- I work the front office checking in patients, answering the phones, collecting co-pays, prepping charts, verifying insurances, handling incoming faxes, calling patients in regards to new patient referrals.
- I also worked the back office rooming patients, taking vitals, breaking down rooms, taking patient intake, generating the chart for the provider, obtaining lab and imaging reports, preforming glucose tolerance test and overgrowth of bacteria breath test, ordered labs and images, did prior authorizations, submitted referrals to other specialist.
- I also was the office manger. I handled billing and coding issues, claim issues, ordered supplies, hired, and fired staff, generated the work schedules, and handled payroll.
Medical Assistant Pediatric Center
Palo Alto Medical Foundation
01.2015 - 12.2016
- I work the back office, answer phones, put patients on the schedule, verify insurance, check patients in, collect copay, check patients out, take vitals, assist providers with procedures, administer injections, draw blood, follow up with all lab results, ensure all controls are being ran, preform in house rapid tests, ensure all injections and immunizations are being logged, order supplies, order immunizations, took inventory, prepare office for audits, process and complete referrals.
Customer Service/billing
Carespot cbo
01.2015 - 05.2015
- Answer in coming phone calls from patients that have questions on their bill statements.
- Review EOB'S the insurance submits and ensure all charges have been entered in correctly and billed.
- Explain patient responsibility to the patient and collect payments.
Lead Medical Assistant
carespot urgent care
Jacksonville, USA
09.2012 - 12.2014
- I work the front and back office, answer phones, put patients on the schedule, verify insurance, check patients in, collect co-pay, check patients out, take vitals, assist providers with procedures, administer injections, draw blood, preform drug screens, preform breath alcohol, coach co-works on necessary policies and procedures, follow up with all lab results, ensure all controls are being ran, ensure all injections and immunizations are being logged, ensure the work flow is consistent, ensure that all employer protocols are being acknowledged and honored, ensuring that all work comp DWC and chart notes are being sent to the proper person, ensuring all co-workers understand and are comfortable preforming all duties that they are asked to preform while at work, give directives to co-workers for daily duties.
Education
BACHELORS - HEALTH MANAGEMENT
AMERICAN PUBLIC UNIVERSITY
10.2025
ASSOCIATES - GENERAL
BISHOP COMMUNITY COLLEGE
Mobile, AL10.2025
Associate of Science - Nursing
Bishop State Community College
Mobile, AL12-2024
MEDICAL ASSISTANT -
PIMA MEDICAL INSTITUTE
Chula Vista, CA01.2007
Skills
- Medical terminology knowledge
- Ability to time manage
- Multi-task
- Great communication
- Quick learner
- Ability to adapt to change
- Customer service
- DOT Urine Drug Screen
- DOT Breath Alcohol
- DOT Hair Drug Screen
- CPR
- Coding and billing
- Referrals
- Prior authorizations
- Patient intake
- Order labs
- Images
- EMR Systems
- Medical Records
- Experience Administering Injections
- Medical Office Experience
- Vital Signs
- Administrative Experience
- Patient Care
- HIPAA
- Epic
- Phlebotomy
- Medical Scheduling
- Front Desk
- Medical billing
- AllScripts EMR
- Sterile field
- Assist with procedures
Websites
Assessments
- Medical billing, Proficient, 01/01/22, Understanding the procedures and forms used for medical billing
- Protecting patient privacy, Highly Proficient, 01/01/22, Understanding privacy rules and regulations associated with patient records
Timeline
Clinical Assistant
Urology Associates of Mobile
10.2023 - Current
Accountant
Security Data Supply of Mobile LLC
06.2022 - Current
Office Manager/lead Medical Assistant
Dr. Samuel Marcus GI Medical associates
01.2017 - 12.2020
Medical Assistant Pediatric Center
Palo Alto Medical Foundation
01.2015 - 12.2016
Customer Service/billing
Carespot cbo
01.2015 - 05.2015
Lead Medical Assistant
carespot urgent care
09.2012 - 12.2014
BACHELORS - HEALTH MANAGEMENT
AMERICAN PUBLIC UNIVERSITY
ASSOCIATES - GENERAL
BISHOP COMMUNITY COLLEGE
Associate of Science - Nursing
Bishop State Community College
MEDICAL ASSISTANT -
PIMA MEDICAL INSTITUTE