Ashley Freund
Customer Service Representative
Austin,Texas
Summary
Proactive and Service-oriented Field Marketing manager with more than ten years background in marketing and customer service work. Core competencies include adaptability, strong attention to detail as well as excellent communication and willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Brand Ambassador/Field marketing director
Red Carpet Productions
04.2011 - Current
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
Flight Attendant
AMERICAN AIRLINES
04.2014 - 11.2016
- Trained on operation of various aircrafts, including Boeing 737,757, 767, 777 and McDonald Douglas Super 80.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
Education
Bachelors Degree of Applied Arts -
Texas State University
San Marcos, TX04.2014
Skills
- Quality Control Analysis
- Operation Monitoring
- Time Management
- Complex Problem Solving
- Social Perceptiveness
- Customer Relations
Credentials And Licenses
- Above and Beyond Corporate Flight Attendant Training
- TABC Certified
- Aeroservice Aviation Center Emergency Training and Crew Resource Management
- American Red Cross Certified: CPR, First Aid and AED, BBPHAZMAT Fire Safety and Firefighting Control
- World Defense Systems, Inc. - Anti Terrorist Combative and Self Defense skills Certified
- Corporate Specific Catering and In-flight Culinary Service Training
- International Flagship Training
Timeline
Flight Attendant
AMERICAN AIRLINES
04.2014 - 11.2016
Brand Ambassador/Field marketing director
Red Carpet Productions
04.2011 - Current
Bachelors Degree of Applied Arts -
Texas State University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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