Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Frost

Spokane Valley

Summary

Dynamic Store Manager with a proven track record at Subway, enhancing sales through innovative promotions and events. Skilled in employee training and performance appraisals, I foster team leadership and relationship building, driving customer satisfaction and operational efficiency. Committed to maximizing profitability while maintaining a positive work environment.

Overview

10
10
years of professional experience

Work History

Store Manager of Operations

Subway
06.2021 - 11.2024
  • Increased sales by Number% with special displays and promotions.
  • Increased store traffic by organizing engaging events and promotions that appealed to target customers.
  • Oversaw the implementation of new technology solutions for efficient inventory tracking, data analysis, and overall store operations enhancement.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Facilitated open communication channels between staff members and upper management by conducting regular team meetings, fostering transparency in decision-making processes.
  • Enhanced customer satisfaction by resolving issues promptly and maintaining a clean, organized store environment.
  • Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
  • Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
  • Reduced employee turnover through effective recruitment, training, and performance evaluation initiatives.

Waitress

Dennys
05.2017 - 09.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Warehouse Handler

Spokane Discount
02.2015 - 05.2019

Education

High School Diploma -

Dishman High School
3012 E Bowdish
06.2007

Skills

  • Computer skills
  • Performance appraisals
  • Health and safety
  • Employee training
  • Recruitment and hiring
  • Employee scheduling
  • Store maintenance
  • Friendly and positive
  • Team leadership
  • Work Planning and Prioritization
  • Relationship building and management

Timeline

Store Manager of Operations

Subway
06.2021 - 11.2024

Waitress

Dennys
05.2017 - 09.2020

Warehouse Handler

Spokane Discount
02.2015 - 05.2019

High School Diploma -

Dishman High School

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Ashley Frost