Jeff Harmon
Fayetteville,NC
Summary
Results-oriented District Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Manager of Operations
Dollar General Store
Fayetteville, NC
01.2017 - 10.2019
- Developed and maintained store policies, procedures and operations manual.
- Recruited, trained, coached and mentored staff members in customer service skills.
- Developed relationships with vendors to negotiate better prices on supplies.
- Updated and maintained store signage and displays.
District Manager
Bryant Restaurants
Fayetteville, NC
10.2019 - Still Em
- Resolved customer complaints regarding sales and service.
- Developed and enhanced sales and merchandising programs, positively impacting bottom-line profitability with strong growth.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Sourced and recruited top talent for various retail store positions and verified recruiting processes to meet new store opening timelines.
Education
Serv Safe Certified -
National Restaurant Association
NC06-2017
Certification Courses in Fire Fighting And EMT -
Central Carolina Community College
Sanford, NC04-1986
High School Diploma -
Harnett Central High School
Angier, NC06-1980
Skills
- Store Maintenance
- Computer Skills
- Employee Scheduling
- Recruitment and Hiring
- Sales Cycle Management
- Market Planning
- Prospecting and Cultivating
- Customer Service-Oriented
- Strategic Negotiations
- Sales Closing
- Opportunity Identification
- Reports Generation
- Proposal Development
- National Account Management
- Relationship Building
- Client Needs Assessment
- Brand Awareness Development
- Persuasive Negotiator
- Networking
- Superior Organizational Skills
- Closing Techniques
- Strategic Account Development
- Sales Proposal Creation
- Sales Management
- Proven Sales Track Record
- B2B Sales
- Appointment Setting
- Relationship Cultivation
- Goal-Oriented
- Self-Sufficient
- Territory Management
- Upselling Techniques
- Closing Sales
- Flexible Schedule
- Team Leadership
- Sales Presentations
- Territory Development
- Resolution-Oriented
- Friendly and Cheerful
- Client Account Management
- Customer Service
- Records Management
Affiliations
Avid Golfer when able to be at home
Certification
Past Certified Fire Fighter
Past Certified EMT (EMERGEVY MEDICAL TECHNICIAN
Serv Safe Certified
Serv Safe Proctor Certified
References
References available upon request.
Timeline
District Manager
Bryant Restaurants
10.2019 - Still Em
Store Manager of Operations
Dollar General Store
01.2017 - 10.2019
Serv Safe Certified -
National Restaurant Association
Certification Courses in Fire Fighting And EMT -
Central Carolina Community College
High School Diploma -
Harnett Central High School