Ashley Frye
Jonesville ,LA
Summary
Dynamic Surgical Receptionist with proven expertise in organization and problem-solving, honed at Riverpark Medical Surgery Center. Excelled in managing patient relations, streamlining surgical chart preparation, and enhancing communication processes. Demonstrates exceptional verbal communication and emotional intelligence, ensuring efficient operation and patient satisfaction.
Overview
5
5
years of professional experience
Work History
Surgical Receptionist
Riverpark Medical Surgery Center
09.2017 - 08.2022
- Built surgical charts for medical team, assisted patients before surgeries, and escorted patients to the surgery room.
- Resolved patient problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with patients, and updated patient records.
- Managed multiple tasks and met time-sensitive deadlines.
Education
Master of Science - Medical Science
Louisiana State University Health Science
Shreveport, LA05.2024
Bachelor of Science - Biological Science (Biomedicine)
University of Southern Mississippi
Hattiesburg, MS05.2023
Skills
- Leadership skills
- Organization skills
- Verbal and written communication
- Telephone skills
- Emotional Intelligence
- Problem-Solving
Timeline
Surgical Receptionist
Riverpark Medical Surgery Center
09.2017 - 08.2022
Master of Science - Medical Science
Louisiana State University Health Science
Bachelor of Science - Biological Science (Biomedicine)
University of Southern Mississippi
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