Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Fuentes

Brooklyn

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

7
7
years of professional experience

Work History

Retail Manager

Skool Milk Clothing
04.2024 - Current
  • Delivered exceptional service to dozens of customers daily, resolving issues promptly and maintaining a high satisfaction rate.


  • Collaborated with a small team to manage logistics and address efficiency in cooperation

.

  • Assisted crew during high pressure situations, demonstrating adaptability and strong interpersonal skills.


  • Answered questions about store policies and addressed customer concerns.

Nanny

Self-employed
09.2019 - Current
  • Adapted to irregular schedules, including long-haul, overnight


  • Responded dynamically to client feedback, adapting communication styles and solutions to resolve concerns effectively


  • Built strong, trusting long lasting relationships with families through dependable service.

Resident Care Aide

Seagate Rehabilitation and Nursing Center
06.2018 - 08.2019
  • Reported and documented safety concerns or incidents promptly, contributing to improved safety measures and practices.


  • Promoted inclusivity and cultural sensitivity among residents to foster a respectful and secure environment.


  • Responded to emergencies with poise and efficiency, including medical situations, evacuation procedures, or passenger disputes, minimizing risks and ensuring safety.

Education

High School Diploma -

Life Academy High School
Brooklyn, NY
06-2018

Skills

  • Fluent in ASL - Demonstrated cultural sensitivity and inclusivity by addressing the specific needs of passengers who rely on sign language for communication
  • Exceptional Communication Skills – Tailoring clear and concise communication to passengers of diverse backgrounds, ensuring they understand safety instructions and feel comfortable
  • Schedule Flexibility – Adapting to irregular working hours, long-haul flights, time zone changes, and last-minute schedule shifts
  • Crisis Management – Keeping calm and effectively managing high-stress situations such as medical emergencies, technical malfunctions, or passenger conflicts

Timeline

Retail Manager

Skool Milk Clothing
04.2024 - Current

Nanny

Self-employed
09.2019 - Current

Resident Care Aide

Seagate Rehabilitation and Nursing Center
06.2018 - 08.2019

High School Diploma -

Life Academy High School
Ashley Fuentes