Ashley Gallardo
Buckeye,AZ
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Offering success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Aligned Hospitality
Phoenix, AZ
02.2019 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Process payroll
- Accounts payable approved and paid invoices before deadlines and corresponding with vendors
Fairfield Inn
Samantha
Phoenix, AZ
10.2018 - 02.2019
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Provided services efficiently and with high level of accuracy.
- Increased customer service ratings through personable service.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Certified Nurse Assistant
Yavapai College
Prescott, AZHigh School Diploma -
Mayor High School
05.2016
Skills
- Shift Coverage
- Directing Team Members
- Scheduling and Coordinating
- Technical Proficiency
- Recruiting and Interviewing
- Managing Operations and Efficiency
- Sales Monitoring
- Accounts Payable and Accounts Receivable
- Payroll Preparation
- Cash Deposits and Receipts
Timeline
Assistant Manager
Aligned Hospitality
02.2019 - Current
Fairfield Inn
Samantha
10.2018 - 02.2019
Certified Nurse Assistant
Yavapai College
High School Diploma -
Mayor High School