Ashley Gallashaw
Charleston,SC
Summary
Reliable Customer Service Representative with record of successfully contributing to team goals. Inventory management and merchandising experience.
Overview
7
7
years of professional experience
Work History
Customer Servicer Representative
Wallgreens
Charleston, SC
01.2021 - 12.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services and company information.
- Provided information regarding charge accounts and loyalty programs.
Cashier/Key Holder Associate
Lori Gift Inc/Musc
Charleston, SC
10.2018 - 08.2019
- Reviewed and resolved differences between accounting information and cash drawer
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Reviewed weekly sales circulars and monitored price changes
- Counted cash in register drawer at beginning and end of shift
- Processed POS transactions, including checks, cash and credit purchases or refunds
Visitors Service Associate
Charleston Museum
Charleston, SC
12.2016 - 08.2018
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Membership Registration(Summer Camp)
- Process Payments
- Meet Monthly Sales Quota with a week
- Managed quality assurance program including on site evaluations, internal audits and customer surveys
Sales Associate
Citi Trends, North Charleston
North Charleston5, SC
09.2010 - 12.2013
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Maintained organized, presentable merchandise to drive continuous sales
- Applied security and loss prevention training toward recognizing risks and reducing store theft
- Prepared merchandise for sales floor by pricing or tagging
- Educated customers on promotions to enhance sales
Education
High School Diploma -
Burke High School
Burke, SDSkills
- Identification checks
- Customer assistance
- Refunds and exchanges
- Customer relations
- Records maintenance
- Checkout consistency
- Payments posting
- Point-of-sale system operation
- Written and verbal communication
- Multi-tasking ability
Skills
- Identification checks
- Customer assistance
- Refunds and exchanges
- Customer relations
- Records maintenance
- Checkout consistency
- Payments posting
- Point-of-sale system operation
- Written and verbal communication
- Multi-tasking ability
Timeline
Customer Servicer Representative
Wallgreens
01.2021 - 12.2021
Cashier/Key Holder Associate
Lori Gift Inc/Musc
10.2018 - 08.2019
Visitors Service Associate
Charleston Museum
12.2016 - 08.2018
Sales Associate
Citi Trends, North Charleston
09.2010 - 12.2013
High School Diploma -
Burke High School