Energetic and enthusiastic individual with 20 plus years of Customer Service experience. Professional upbeat team player. Dependable, trustworthy, organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Waitress/ Certified Trainer/ Bartender/To Go
Olive Garden Restaurant
Midwest City, OK
09.2016 - Current
Greet guests and deliver exceptional, friendly, and fast service.
Extensive knowledge of menu and dishes served.
Trained new waiters and waitresses on guest service expectations, safety procedures, proper food handling, and restaurant protocols.
Staffed bar and mixed drinks for bar guests.
Entered orders into POS system from customers over the phone, checked all orders to ensure quality and accuracy upon pickup and delivered orders as well.
Legal Secretary
The Law Offices of Thomas H. Keen
Plano, TX
12.2012 - 12.2015
Compose and revise legal documents for Attorney, including letters, depositions and court filings.
Schedule client appointments and assist in maintaining busy Attorney calendar.
Typed and drafted wills, power of attorney and real estate documents.
Updated stock binders and issued stock certificates.
Arranging mediations and depositions, contacting Court Reporters and substituting Mediators.
Provide notarization for essential legal documents.
Answer direct Attorney phone lines and act as liaison between Attorney and Clients.
Legal Secretary
Law Offices of Craig A. Bernstein
Dallas, Texas
01.2008 - 12.2012
Arranging mediations and depositions, contacting Court Reporters and substituting Mediators.
Track and account for all expenses, utilizing correct client codes and invoicing procedures working with Timeslips.
Provide notarization for essential legal documents.
Compose and revise legal documents for Attorney's, including letters, depositions and court filings.
Ensure legal documents are processed and handled in timely and efficient manner in order to comply with appropriate regulations and deadlines.