Sophia Mullins
Summary
Highly efficient student well established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Waitress
Thai Orchid
12.2022 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waitress
Pat's Pizza
04.2022 - 10.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Associate
TJ Maxx, TJX Companies
11.2021 - 04.2022
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Managed customer relations through communication and helpful interactions.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Managed efficient cash register operations.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Education
Bachelor of Science - Pre-Law
Husson University
Bangor, ME05.2025
High School Diploma -
Bangor High School
Bangor06.2021
Skills
- Customer Service
- File Maintenance
- Research
- Basic Computer Skills
- Information Security
- Time Management
- Correspondence Writing
Timeline
Waitress
Thai Orchid
12.2022 - Current
Waitress
Pat's Pizza
04.2022 - 10.2023
Associate
TJ Maxx, TJX Companies
11.2021 - 04.2022
Bachelor of Science - Pre-Law
Husson University
High School Diploma -
Bangor High School
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