Ashley Garland
Detroit,ME
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resource position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Inpatient Pharmacy Technician
Ascension Medical Group
04.2023 - Current
- Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.
- Reduced medication errors through vigilant monitoring of drug interactions and dosage calculations.
- Increased patient safety through proper labeling, packaging, and storage of medications.
- Contributed to positive patient outcomes by preparing intravenous admixtures using aseptic technique.
- Maintained inventory levels by ordering, receiving, and stocking medications and supplies.
- Streamlined pharmacy operations with efficient coordination between nursing staff, pharmacists, and patients.
Lead Certified Pharmacy Technician
CVS Pharmacy
01.2017 - 11.2023
- Improved patient satisfaction by providing efficient and accurate prescription services.
- Streamlined pharmacy operations for increased efficiency and accuracy in medication dispensing.
- Enhanced customer experience with thorough medication counseling and personalized attention.
- Reduced medication errors, implementing strict quality control measures and double-checking procedures.
- Trained and mentored new pharmacy technicians, fostering a supportive learning environment.
- Collaborated with pharmacists to ensure proper medication storage, handling, and labeling practices were maintained.
- Managed inventory effectively, minimizing waste while ensuring adequate stock levels for uninterrupted service.
- Expanded patient access to medications through effective insurance claim processing and resolution of billing issues.
- Implemented innovative solutions to optimize workflow efficiency within the pharmacy team.
- Assisted in audits by maintaining meticulous records of controlled substances transactions and inventory balances.
- Ensured compliance with federal and state regulations regarding pharmaceutical practices, contributing to a successful inspection record.
- Developed strong relationships with healthcare providers, facilitating seamless communication for enhanced patient care coordination.
- Increased pharmacy productivity through effective delegation of tasks among technicians, maximizing team performance.
- Established trust with patients by safeguarding their confidentiality as mandated by HIPAA regulations.
- Maintained a clean, orderly work area in accordance with safety standards to promote a healthy work environment for employees and customers alike.
- Streamlined communication between staff members by implementing an organized system for sharing pertinent information about prescriptions or patient concerns.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
Bachelor of Science - Human Resources Management
University of Phoenix
Tempe, AZ05.2026
Skills
- Inventory Control
- Verbal Communication
- Data Tracking
- Interpersonal Communication
- Adaptability
- Time Management
- Reliability
- Maintaining files
- Computer Literacy
- Team Player
- High social awareness
- Problem-Solving
Timeline
Inpatient Pharmacy Technician
Ascension Medical Group
04.2023 - Current
Lead Certified Pharmacy Technician
CVS Pharmacy
01.2017 - 11.2023
Bachelor of Science - Human Resources Management
University of Phoenix