Ashley Gay
Summerfield,FL
Summary
Experienced Server offering 2.5 year history of accurate order taking, efficient supply restocking and table management. Effective at independently handling side work and cleaning up spills. Customer-oriented Wait Staff Member with experience in service industry. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
6
6
years of professional experience
Work History
Cocktail Server
Oxford Downs Poker Room And Tiki Bar
04.2021 - Current
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Maintained a clean and organized bar area for optimal efficiency during busy shifts.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Contributed to team success by assisting co-workers during high-volume periods as needed.
Bartender
Oxford Down Poker Room And Tiki Bar
04.2021 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Bushfire Kitchen
06.2018 - 05.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Collaborated with team members during busy shifts for efficient workflow.
Education
Certificate / License - Phlebotomy
Taylor College
Belleview, FL07.2019
Certificate - Medical Assisting
Brightwood College - Riverside
Riverside, CA08.2018
High School Diploma -
Belleview High School
Belleview, FL06.2014
Skills
- Cash Handling
- Efficient Multitasking
- Tableside Service
- Food Running
- Reliability and punctuality
- Customer Service
- POS System Operation
Timeline
Cocktail Server
Oxford Downs Poker Room And Tiki Bar
04.2021 - Current
Bartender
Oxford Down Poker Room And Tiki Bar
04.2021 - Current
Server
Bushfire Kitchen
06.2018 - 05.2019
Certificate / License - Phlebotomy
Taylor College
Certificate - Medical Assisting
Brightwood College - Riverside
High School Diploma -
Belleview High School
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