Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Geiler

House Springs

Summary

Experienced Patient Service Representative with one year of demonstrated expertise in patient care, ensuring that all concerns are promptly addressed. This role requires a strong skill set in active listening, effective communication, and problem-solving. Seeking to further develop experience and knowledge by transitioning into a case management position.

Overview

4
4
years of professional experience

Work History

Patient Service Representative

Esse Fenton Family Medicine
08.2024 - Current

· Explained procedures and services to patients using administrative expertise and courtesy.

· Scheduled appointments.

· Provided customer service by responding to questions and concerns.

· Verified insurance eligibility and updated patient records.

· Sent refill requests.


Babysitter

I Worked for My Sister
01.2022 - Current

• Prepared nutritious, age-appropriate snacks and meals.

• Administered medications following parents' detailed instructions.

• Assisted with potty training.

• Bathed and dressed the children

• Read stories, sang songs, and encouraged creative play.

• Followed daily routines and activities to stimulate and engage children.


Inventory Specialist

Walgreens
03.2023 - 09.2024
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Verified orders by comparing names and the quantity of items packaged with shipping documents.
  • Maintained up-to-date price lists to calculate shipping, shortage, and demurrage costs accurately.
  • Worked effectively with shippers to resolve shipment issues, damaged materials, and shortages.
  • Counting inventory on the sales floor and in the pharmacy.
  • Cashiering

Education

Bachelor of Science - Human Services

Purdue Global University
West Lafayette, Indiana
10-2025

Skills

  • Verification of appointment details
  • Understanding of HIPAA standards
  • Conflict resolution
  • Scheduling appointments
  • Patient confidentiality
  • Experience with electronic health record systems
  • Effective telephone interaction
  • Clear and concise communication
  • Childhood development expertise
  • Emotional intelligence
  • Administering medicines
  • Attention to detail
  • Positive and professional
  • Follows directions
  • Following directions

Timeline

Patient Service Representative

Esse Fenton Family Medicine
08.2024 - Current

Inventory Specialist

Walgreens
03.2023 - 09.2024

Babysitter

I Worked for My Sister
01.2022 - Current

Bachelor of Science - Human Services

Purdue Global University