Hi, I’m
Ashley Giles
Colorado Springs,Colorado
Summary
Driven professional with a strong background in claims investigation and a proven track record of enhancing team performance and productivity at USAA and YMCA. Skilled in estimating repair costs and implementing effective training programs, demonstrating exceptional attention to detail and technical knowledge. Achieved significant improvements in employee morale and athlete skill development through innovative training methods. Motivated Associate Property Adjuster specializing in personal, property and casualty loss and damages. Negotiates peaceful resolutions of all claims with emphasis on fairness and thoroughness. Trustworthy and dependable.
Overview
7
years of professional experience
Work History
USAAColorado Springs, CO
Associate Property Adjuster
05.2023 - Current
Job overview
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
- Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
- Scoped and photographed properties for defects and damage.
- Used Xactimate to compile estimates for personal property and structure damage.
Plato's ClosetColorado Springs, CO
Training Manager
09.2022 - 05.2023
Job overview
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Trained new hires to perform cross-training exercises with experienced workers.
Rosa ScovilleSuffolk, VA
In-Home Nanny
08.2021 - 09.2022
Job overview
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
- Maintained open communication with parents to discuss progress, challenges, and goals for the children.
YMCASuffolk, VA
Sports Leader
12.2019 - 08.2021
Job overview
- Oversaw practice sessions to ensure efficient time management and maximum skill development opportunities for athletes.
- Analyzed individual athlete performances using data-driven techniques, providing constructive feedback for improvement.
- Enhanced team performance by implementing effective training programs and coaching techniques.
- Worked closely with sports medicine professionals to address injuries promptly while minimizing downtime for affected athletes.
Moes Southwestern GrillSuffolk, VA
Training Manager
06.2017 - 12.2019
Job overview
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Trained new hires to perform cross-training exercises with experienced workers.
Education
American Public University SystemCharles Town, WV
Bachelor of Arts from Marketing
06.2026
Tidewater Community CollegeNorfolk, VA
Associate of Science from General Studies
05.2022
Skills
- Claims Investigation
- Estimating Repair Costs
- Technical knowledge
- Damage Assessment
- Attention to Detail
- Policy Interpretation
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Property Adjuster
USAA
05.2023 - Current
Training Manager
Plato's Closet
09.2022 - 05.2023
In-Home Nanny
Rosa Scoville
08.2021 - 09.2022
Sports Leader
YMCA
12.2019 - 08.2021
Training Manager
Moes Southwestern Grill
06.2017 - 12.2019
American Public University System
Bachelor of Arts from Marketing
Tidewater Community College
Associate of Science from General Studies