Devin Makomaski
Colorado Springs,CO
Summary
Detail-oriented professional with strong claims investigation and time management skills. Excellent written and verbal communication, experience in identifying red flags, conducting interviews and obtaining statements.
Overview
2027
2027
years of professional experience
Work History
Associate Property Adjuster
USAA
Colorado Springs, CO
06.2024 - Current
- Managing of assigned claims by completing claims history review, and confirmation/investigation of loss details.
- Make coverage determinations and decisions based on policy language.
- Communicate with named insured throughout the claims process.
- Create estimates for RCV utilizing Claims Replacement Services, Xactimate and online sources.
- Maintain claim documentation/correspondence throughout claims process.
- Issue payments to members and vendors.
- Send required letters.
- Work closely with SIU to investigate claims and determine when referrals are warranted.
- Support colleagues with workload management and surges.
Registered Veterinary Technician
Banfield Pet Hospital
Monument, CO/Carlsbad, CA
2014 - 06.2024
- Work closely with veterinarians to examine and assess patients' health.
- Maintained detailed patient records, allowing for efficient communication between team members and streamlined care processes.
- Provided exceptional customer service both face-to-face interactions with clients as well as phone inquiries.
- Handled emergency situations with a calm demeanor, providing critical support to veterinarians during life-saving interventions.
- Trained new hires on clinic protocols, ensuring consistent quality of care across the veterinary team.
Education
Veterinary Technician Certification - Veterinary Medicine
Banfield Academy
San Diego, CA08-2017
High School Diploma -
Carlsbad High School
Carlsbad, CA06-2008
Skills
- Claims investigation
- Estimating repair costs
- Damage assessment
- Teamwork
- Customer service
- Insurance policy knowledge
- Time management
- Attention to detail
- Decision-making skills
Accomplishments
- PTT Pilot Project (September 2025- November 2025)
- VCT Project (September 2024-October 2024)
- APA Surge Assist (January 2026)
- MCO Assist for Mariah Sharer (8/1/25), Catherine Sullivan (8/6/25-8/8/25), Antonio Benavidez (8/12/25-8/14/25), Mariana Llorente-Rojas (12/3/25-12/5/25)
- Standup Standout: Service and Ownership (12/10/24 and 11/18/25)
- SIU Red Ribbon Certificates: October, November, December 2024; March, April, August, September, October 2025; January 2026
Timeline
Associate Property Adjuster
USAA
06.2024 - Current
Registered Veterinary Technician
Banfield Pet Hospital
2014 - 06.2024
Veterinary Technician Certification - Veterinary Medicine
Banfield Academy
High School Diploma -
Carlsbad High School